Vista Ultimate - FGAX RECEIVE won't work

[USAOz]

sigh - why did i EVER get this product! I had NO problemsd sending asnd
receiving FAXes in XP but now in Vista Ultimate not only does microsoft fail
to recognise other nastions telephone number formatsd and force a mask for
number entry that does NOT accomodate Australian numbers but now, despite
successfully sending a FAx after tweaking the mask I can NOt receive any
FAXes. The FAX is answered as a FAX but then fails to receive.

Any ideas on resolving either issue above?

 

[Russ Valentine [MVP-Outlook]]

The fax service did not change it how it dials phone numbers or answers
incoming calls. Start examining your own settings and dialing rules. Details
on how to use international format to invoke dialing rules are available
here: http://support.microsoft.com/?id=318575

 

[LoneWolf]

Russ

USAOz has a valid point.
When in Australia to send a fax from Brisbane Qld
to Sydney NSW the number would be
02 nnnn nnnn. In Windows Contacts & Outlook
when entering a new contact you get +61 (02) nnnn-nnnn.
However, when I'm in Wyoming and wish to send a fax
to Brisbane Qld I have to enter the number manually as
+61 (7) nnnn-nnnn and Sydney would be +61 (2) nnnn-nnnn.
OK ! what are we doing wrong with dialling rules
or anything else where the 0 (zero) is not dropped from the
number. The same applies with mobile phones in Oz.
From Wyoming to mobile in Oz would be +61 4nnnnnnnn,
but in Oz the mobile number is 04nn nnn nnn.
I'm sure there is a simple answer to this but I can't
figure it out.

--
regards
CL
::::::::::::::::::::::::::::::::::::::::::::

The fax service did not change it how it dials phone numbers or answers
incoming calls. Start examining your own settings and dialing rules. Details
on how to use international format to invoke dialing rules are available
here: http://support.microsoft.com/?id=318575

--
Russ Valentine
[MVP-Outlook]

sigh - why did i EVER get this product! I had NO problemsd sending asnd
receiving FAXes in XP but now in Vista Ultimate not only does microsoft
fail
to recognise other nastions telephone number formatsd and force a mask for
number entry that does NOT accomodate Australian numbers but now, despite
successfully sending a FAx after tweaking the mask I can NOt receive any
FAXes. The FAX is answered as a FAX but then fails to receive.

Any ideas on resolving either issue above?

 

[Russ Valentine [MVP-Outlook]]

Not sure I agree that there is a "simple" solution out there. I've never
found dialing rules to be simple, especially when the location to which you
are dialing is in another country. At any rate, you are in the realm of
Windows telephony and dialing rules and not fax at this point--not an area I
have either the time or occasion to explore.
--
Russ Valentine
[MVP-Outlook]

Russ

USAOz has a valid point.
When in Australia to send a fax from Brisbane Qld
to Sydney NSW the number would be
02 nnnn nnnn. In Windows Contacts & Outlook
when entering a new contact you get +61 (02) nnnn-nnnn.
However, when I'm in Wyoming and wish to send a fax
to Brisbane Qld I have to enter the number manually as
+61 (7) nnnn-nnnn and Sydney would be +61 (2) nnnn-nnnn.
OK ! what are we doing wrong with dialling rules
or anything else where the 0 (zero) is not dropped from the
number. The same applies with mobile phones in Oz.
From Wyoming to mobile in Oz would be +61 4nnnnnnnn,
but in Oz the mobile number is 04nn nnn nnn.
I'm sure there is a simple answer to this but I can't
figure it out.

--
regards
CL
::::::::::::::::::::::::::::::::::::::::::::

The fax service did not change it how it dials phone numbers or answers
incoming calls. Start examining your own settings and dialing rules.
Details
on how to use international format to invoke dialing rules are available
here: http://support.microsoft.com/?id=318575

--
Russ Valentine
[MVP-Outlook]

sigh - why did i EVER get this product! I had NO problemsd sending
asnd
receiving FAXes in XP but now in Vista Ultimate not only does microsoft
fail
to recognise other nastions telephone number formatsd and force a mask
for
number entry that does NOT accomodate Australian numbers but now,
despite
successfully sending a FAx after tweaking the mask I can NOt receive
any
FAXes. The FAX is answered as a FAX but then fails to receive.

Any ideas on resolving either issue above?