vista sp1 up grade CRASHED computer

[Skooch]

after auto update (tried to install sp1 ) to vista my computer crashed. I
tried to use the auto repair option on the windows CD (DIDN'T) work. (last
restore point didn't work either) So I had to reinstall the O\S onto the hd.

SO my question IS.

Is there any way to Go into the old install of windows vista and fix it. so
I don't have to reinstall everything I've all ready installed? then to delete
the new install of vista I did to get the computer up to work on.

TIA
tom

 

[Rick Rogers]

Hi,

Depends on how you reinstalled. If you did it without formatting, then the
original installation would be in a windows.old folder, and you can use the
process described here to recover it:
http://support.microsoft.com/kb/933168

As to the problems with SP1, try free support from Microsoft:
http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Skooch]

Hi,

Depends on how you reinstalled. If you did it without formatting, then the
original installation would be in a windows.old folder, and you can use the
process described here to recover it:
http://support.microsoft.com/kb/933168

As to the problems with SP1, try free support from Microsoft:
http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

thank you for your reply. no i didn't re format the hard drive. the drive
only had vista on it. so as the instructions you gave me was for a previously
installed o\s such as XP does this still work? for vista?
thanks for your help
tom

 

[Rick Rogers]

Hi,

Yes, it works for restoring a previous Vista installation as well as XP.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Skooch]

ok thanks Rick I'll give it a try

Hi,

Yes, it works for restoring a previous Vista installation as well as XP.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Vipul]

I am currently struggling through the same problem. The auto update to SP1
has crashed my system and I am scared of reinstalling the O/S from the
upgrade DVD I have as I believe my files and data will be gone in this case.

Is there a way that I will keep my existing data (all my music, videos. pics
and word/ excel files) and be able to restore/ reinstall the Vista Home
Premium version???