Vista Premium SP2 to Ultimate no SP2?

[peggy]

Hello,

I have a laptop that has Vista Home Premium 32 bit on it with the latest SP2
and all current updates.
I have a retail boxed version of Vista Ultimate Upgrade that I bought a long
time ago that obviously does not contain SP2.
When I tried to upgrade the laptop to Ultimate is says, "Upgrade has been
disabled - the upgrade cannot be started. To upgrade, cancel the
installation and then choose to upgrade to a version of Windows that is more
recent than the version you are currently running."
What am I supposed to do here?
Thanks.
Peggy

 

[Mick Murphy]

Vista only has Service Pack 1 released.
Did your computer come with SP1 pre-installed?
If it did, return the Ultimate upgrade disk, and exchange it for a later SP1
version.

If your computer came as original Vista, no SP1, uninstall SP1 and do the
upgrade, the redo all updates.
Uninstalling SP1 is a messy way to work on your computer upgrade.

If it was me, I'd back up all my Data, take the laptop back to factory(out
of the box, if not SP1), install Ultimate upgrade, SP1, updates, reinstall
programs, data, etc.

 

[hearts3131978]

pay attention to the message closely i had that problem as well. you need to
figure out what you are supposed to upgrade from. I dont recommend ultimate
but if you want to install it start with the windows vista "I had to have
vista basic bfore i could upgrade to ultimate" that it says you need then
you need to access your digital locker click on vista ultimate then click
install and follow the instructions

 

[Lex Luthor]

You will need to uninstall Service Pack 2 from your Vista Home Premium before
installing your OS upgrade. If you can't locate Service Pack 2 in your
add/remove program list, you may need to replace & upgrade the retail boxed
version to one with SP2

"artie"