Vista - Outlook 2007 - Outlook Connector to Live Mail problems

[Guest]

Hey folks:

I hope someone can help me out there. I am running:

Microsoft Vista Home Premium on a Gateway 1.6 GhHz 2 CPU machine. 1.99 GB of
RAM.
Office Ultimate 2007
Latest updates all up-to-date

Experience:
I have used Office since it was invented and Outlook since it was invented
from MS Schedule.

History of problem:
I was having problems with Microsoft Outlook 2007 working with hotmail. The
problem was tons of freezes and crashes - along with multiple sends of
messages with attachements.

Today's Actions:
I installed MS Outlook Connector v. 4 today. I had to drop my old instance
of Hotmail in Outlook. It took forever to load, but that wasn't unexpected
given my multiple folders and mail in Live Hotmail.

Today's Issues:
When starting Outlook 2007 the application "hangs." When I launch the
system monitor I see that it has loaded about 4640 into memory and has
stopped. I then have to do a manual crash and upon rebooting it will tell me
"Opening Outlook in Safe Mode" -- that runs just fine with the connector
working and hotmail files visible.

I tried dropping some of the add-ins from the startup configuration. I have
run Office Diagnostics but have not found any problems with it -- all tests
came back fine.

DO I NEED TO REINSTALL OUTLOOK OR SOMETHING??

This was not a problem prior to installing connector 4. Is there a known
problem with connector 4 working with live hotmail and Outlook 2007?

 

[BillR]

You shouldn't need to reinstall Outlook. Disabling add-ins was a good test.
Id try removing the account then re-adding it or test with a new profile and
Hotmail using the Connector. If you also have a POP3 account try with just
that then add the Hotmail account and see how it goes.

 

[Guest]

I still have the "safe mode" issue after deinstalling my pop to hotmail and
adding a new instance of hotmail (extremely painless by the way).

Frankly I don't understand what the big deal is with safe mode in Outlook
anyway. There aren't that many customizations to the interface that I care
about.

But if I knew WHAT Safe Mode was turning off perhaps I could just turn that
thing off myself and open in normal mode safely.

Thanks for the response!

 

[BillR]

Safe mode is basically disabling add-ins and customizations. See if deleting
outcmd.dat helps. A new profile (if you haven't tried it) will show if the
profile is maybe corrupt.