Vista, Outlook 07 and Exchange 03

D

defiantclass1

When I boot up in the morning, I have to wait 20 to 30 mins before Outlook 07
will connect to my Exchange 2003 server. Until then, when I try to open
Outlook it says, cannot open the default e-mail folders. And it suggests
there is a network issue or that the Exchange server is down. These are not
the case. The Exchange server is up and there are no network issues. I have
many other computers attached to the network and none of them have this
issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.

The big difference with my machine is that it is Vista.

After about 20 to 30 minutes, wow! it connects! And then it's good for the
rest of the day. I usually only minimize Outlook after I actually get it open
so the connection is maintained throughout the day. I'm not sure what would
happen if I closed it completely. But one thing is for sure, every morning,
it takes 20 to 30 minutes before it will connect. Eventually, it always
connects.

Any ideas?

Thanks
 
D

defiantclass1

Ok, well, I did what you suggested. My results are that I can do an nslookup
against the FQDN and I find the Exchange server that way. I can also ping the
server by IP and find it that way. However, when I ping it by FQDN I cannot
find it. It says "the ping request cannot find host xxxxxxx.xxx.xxx

I'm going to let it sit until Outlook connects and then try the ping again
against the FQDN and see if it finds it. I'll update you again.

Thank you!
 
D

defiantclass1

Ok bud, once Outlook was able to connect to the Exchange server, I was then
able to ping the Exchange server by FQDN. This was at around 10:00 a.m. I had
people all over the office who's workstations/Outlook were connected to the
Exchanger server since 7:00/8:00 a.m.

It seems to just be this one machine which is running Vista. Which is the
only Vista machine in the office.

Any thoughts? Thanks a lot!
 
D

defiantclass1

One additional piece of info......

When I am unable to connect Outlook from this machine, I can however access
Outlook Web! So that tells me for sure that the server is up and running.

Any thoughts you might have would be greatly appreciated.
 
D

defiantclass1

Robert L, if you're still around, do you have any thoughts on this info I
have added? I appreciate your help. More and more, I'm starting to think this
is a local problem, not a network or exchange problem at all.

Thanks,
 
F

FXF

Try turning off the Vista firewall. Worked for us, and then we opened
an issue with MS and Dell, since that just ain't right.
 
D

defiantclass1

Thanks a lot! I'll give it a try. If your open ticket with MS and Dell ends
up being resolved, you think you could let me know?

Thanks again!
 
K

Kris63

defiantclass1,
how did you solve this problem in the end? I just bought a new laptop with
vista and experience exactly the same problems as you have described through
this thread? Grateful for your help.
thx
 
D

defiantclass1

Hey,

Well, good news/bad news. The good news is I have "fixed it". The bad news
is, I'm not exactly sure how. One thing for sure is, it had nothing to do
with Exchange itself that I am aware of.

And for my laptop, I reinstalled Office 07, and I set up my mail account
with the default settings for Exchange all the way (which is only a few mouse
clicks to complete setup that way).

I had a total of 3 machines on my network, all Office 07, that had this
problem. I paid most attention to my own as I didn't want to test too much on
someone elses. Not only did mine start to work after what I did, but their's
did too. And I did not reinstall Office on the other machines.

I know this sounds hard to believe, but it just seemed to work itself out.
The only thing I can really think is either our machines received Office
updates that fixed the problem, or the Exchange server received updates that
fixed the problem. I do look at the updates before installing most of the
time. I can't say I saw anything specifically that looked like something that
would fix that, but it's possable.

So, I would try reinstalling Office, use default settings, make sure you
have all available MS Updates (both for Vista and Office) on both workstion
(laptop) and Exchange. And then...... give it a chance to iron out. That's
the honest and best answer I can give bud!
 
K

Kris63

thanks for such a quick reply. are you connecting to the exchange server
using http? that's what I want to do and where my problem lies, but I don't
think I can achive that by going with default settings. In the Mail setup I
will have to go via more setings/connection/tick connect to Microsoft
Exchange using HTTP/click Exchange Proxy Settings/type in the exchange server
name, etc. In other words, default is not using HTTP. How did you solve
this or ar you not using http?
 
D

defiantclass1

I was using http at the time because I wanted it to work for when I was
remote. And you are correct, you cannot use the defaults when using an http
setup. And again, you're right, I'm not using http now. However, I had this
problem (back then) even without using http because that was part of my
testing. I concluded that I had (have) a certificate problem which was
causing me to have problems with https, but I don't necessarily think that
using http (then) was the cause of this problem, because I had this problem
no matter what I did, using http or not.

And If I'm not mistaken, I have since used the http settings and connected
successfully, but still locally on the network. I removed those setting again
as I didn't need them locally of course. I just use OWA outside of the office.

But if you have a solid certificate setup and you can connect via http like
you should, I wouldn't necessarily think that that is the cause of this
problem here.
 

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