VISTA - IE7 SECURITY CERTIFICATE ERROR

G

Guest

I RECENTLY PURCHASED A HP TABLET PC WITH VISTA HOME PREMIUM.

WHEN I LOAD IE 7 AND TRY TO CREATE A PROFILE TO REGISTER MY TABLET PC ON
HP.COM.SG/REGISTER IT DOES NOT GIVE ME PERMISSION TO ACCESS THAT WEBSITE. THE
ERROR MESSAGE IS BELOW:

"QUOTE"
There is a problem with this website's security certificate.
This organization's certificate has been revoked.

Security certificate problems may indicate an attempt to fool you or
intercept any data you send to the server.
"END QUOTE"

I have tried the help information on the microsoft support site but this
does not seem to be helpful. I would be greatful if you would be able to find
me a solution to this problem.

Imran Jeevunjee
 
P

Paul Adare

"QUOTE"
There is a problem with this website's security certificate.
This organization's certificate has been revoked.

Security certificate problems may indicate an attempt to fool you or
intercept any data you send to the server.
"END QUOTE"

I have tried the help information on the microsoft support site but this
does not seem to be helpful. I would be greatful if you would be able to find
me a solution to this problem.
Click to expand...

This is not a Vista problem, this is a problem with the certificate issued
to the HP web site. You're going to need to contact HP to get this issue
resolved.

--
Paul Adare
MVP - Windows - Virtual Machine
http://www.identit.ca
"The English language, complete with irony, satire, and sarcasm, has
survived for centuries without smileys. Only the new crop of modern
computer geeks finds it impossible to detect a joke that is not clearly
labeled as such."
Ray Shea
 
G

Guest

DEAR PAUL,

HOW CAN IT BE A PROBLEM WITH THE CERTIFICATE ISSUED TO THE HP SITE AS THIS
PARTICULAR WEBSITE WORKS FLAWLESSLY ON MACHINES WHICH RUN IE7 IN XP. IT IS
ONLY THE MACHINES THAT RUN IE7 IN VISTA THAT CAUSE THIS ERROR, THEREFORE IT
CANNOT BE A PROBLEM WITH HP.

IMRAN JEEVUNJEE
 
P

Paul Adare

HOW CAN IT BE A PROBLEM WITH THE CERTIFICATE ISSUED TO THE HP SITE AS THIS
PARTICULAR WEBSITE WORKS FLAWLESSLY ON MACHINES WHICH RUN IE7 IN XP. IT IS
ONLY THE MACHINES THAT RUN IE7 IN VISTA THAT CAUSE THIS ERROR, THEREFORE IT
CANNOT BE A PROBLEM WITH HP.
Click to expand...

First of all, please turn off your Caps Lock. Using all caps in online
communications is considered to be shouting and rude.

The instance of IE 7 that is causing the problem is configured to check the
revocation status of the certificate, the other instances of IE 7 are not.
The problem is definitely HP's. If the certificate is revoked that means it
should no longer be accepted.

--
Paul Adare
MVP - Windows - Virtual Machine
http://www.identit.ca
"The English language, complete with irony, satire, and sarcasm, has
survived for centuries without smileys. Only the new crop of modern
computer geeks finds it impossible to detect a joke that is not clearly
labeled as such."
Ray Shea
 
?

=?iso-8859-1?B?RGFuaWVsIEP0dOk=?=

Hi. I'm having the same problem for many sites.

All of a sudden a couple weeks ago, I started getting error messages related
to revoked certificates.

Some of these sites include MICROSOFT. I can surf fine in Mozilla Firefox
but not in IE7 (under VISTA).

There has to be an easier way. These revoked certificates are from major
websites like HP, MSN etc etc.

Best,
Daniel
Sudbury, Canada
 
B

Brian Komar

Hi. I'm having the same problem for many sites.

All of a sudden a couple weeks ago, I started getting error messages related
to revoked certificates.

Some of these sites include MICROSOFT. I can surf fine in Mozilla Firefox
but not in IE7 (under VISTA).

There has to be an easier way. These revoked certificates are from major
websites like HP, MSN etc etc.

Best,
Daniel
Sudbury, Canada
Click to expand...

Can you provide actual URLs where you are having these issues.
Also, can you be more specific as to the error you are seeing. The error
you provide is way to vague.
Brian
 
G

Guest

Mosski said:
Count me in, too! About four or five days ago these Certificate Errors
have been popping up like crazy! At at least five sites that I had
previously been able to access with no problem. This is NOT a site
problem, but a Windows Vista problem. Obviously, one of their recent
updates has a bug in it. Where to I find the fix?
Click to expand...
 
G

Guest

This seems to be obviously a Vista problem... I can't get into AOL, SBC,
AT&T consistently without this error message showing up on IE7, yet I can in
Firefox... I would think that these corporations keep their certificates up
to date, don't you? And if they don't, it should be up to me to click
through to them. I don't even have the option to click through! Is this my
computer or microsoft's????
 
?

=?iso-8859-1?B?RGFuaWVsIEP0dOk=?=

Yup... I think there was an update in March... after that update, IE7 had
major problems. These sites include major sites, so it's an IE7 problem.
Have no problem surfing with Firefox.

This is very frustrating. I cannot surf many important sites ...

Anybody have a fix other than quitting IE7 entirely and using Firefox?
 
P

peter

I'm having the exact same problem, with MANY major websites, and the
problem started occurring recently (my new Dell with Vista was
browsing fine until about a week ago). Paul Adare's reply is a little
dismissive. The certificates for these major sites are fine (Ebay,
PayPal, etc.), or they wouldn't be in business. I'm able to use them
fine from my portable computer with IE7 and Windows XP.

I'm not seeing many reports of this problem on the web yet, but there
are a few, like this one, that are begginning to crop up. We're
stumbling onto a new Vista problem, it seems, and I can only hope
someone will post a soluction soon. I've gotten used to IE7, and
really don't want to start using another browser.

Peter
 
B

Brian Komar

This seems to be obviously a Vista problem... I can't get into AOL, SBC,
AT&T consistently without this error message showing up on IE7, yet I can in
Firefox... I would think that these corporations keep their certificates up
to date, don't you? And if they don't, it should be up to me to click
through to them. I don't even have the option to click through! Is this my
computer or microsoft's????
Click to expand...

You would be surprised how many companies let SSL certificates lapse. As I
requested previously, can someone please post one of these URLs. Without
access to one of the URLs causing the problem, there is no way to give a
validated answer.

Brian
 
B

Brian Komar

I'm having the exact same problem, with MANY major websites, and the
problem started occurring recently (my new Dell with Vista was
browsing fine until about a week ago). Paul Adare's reply is a little
dismissive. The certificates for these major sites are fine (Ebay,
PayPal, etc.), or they wouldn't be in business. I'm able to use them
fine from my portable computer with IE7 and Windows XP.

I'm not seeing many reports of this problem on the web yet, but there
are a few, like this one, that are begginning to crop up. We're
stumbling onto a new Vista problem, it seems, and I can only hope
someone will post a soluction soon. I've gotten used to IE7, and
really don't want to start using another browser.

Peter
Click to expand...

As Paul stated, IE7 now implements revocation checking by default. Previous
versions did not enable revocation checking automatically (you had to turn
it on).
Can you please provide some sample URLs where you are getting the error?
Brian
 
B

Brian Komar

Count me in, too! About four or five days ago these Certificate Errors
have been popping up like crazy! At at least five sites that I had
previously been able to access with no problem. This is NOT a site
problem, but a Windows Vista problem. Obviously, one of their recent
updates has a bug in it. Where to I find the fix?
Click to expand...

Sign....
Please provide an example URL.
(I guess it is too much too ask in this thread!!)
Not to pick on one person, but if everyone would quit the me toos! and
actually post a URL, maybe we could determine what the cause of the issue
is!
Brian
 
B

Brian Komar

On Sat, 28 Apr 2007 09:46:25 -0500,
surprisingly enough, when I used Mozilla Firefox i was able to go th the
websites that IE7 cannot go to (i.e. paypal and amazon).

Recap:

Win XP w/ IE6 has no issues with the certificates
Win Vista w/ Firefox has no issues with the certificates
Win vista w/ IE7 prior to 25 April 2007 has no issues with the
certificates
Win vista w/ IE7 after 25 April 2007 has MAJOR issues with the
certificates

It is definitely a problem with Vista/IE7
Click to expand...

How about humoring me and actually posting a link!
Brian
 
B

Brian Komar

Yup... I think there was an update in March... after that update, IE7 had
major problems. These sites include major sites, so it's an IE7 problem.
Have no problem surfing with Firefox.

This is very frustrating. I cannot surf many important sites ...

Anybody have a fix other than quitting IE7 entirely and using Firefox?
Click to expand...

Another case of the Me toos!
Please post a link!
Brian
 
?

=?windows-1252?Q?JDa=99=A9?=

Daniel said:
Microsoft's aware of the problem, as described here:

http://www.pcworld.com/article/id,76744-page,1/article.html

To fix it, correct the time on your system. You can also bring up the
Date and Time applet, select "Internet Time" then "Change Settings"
and select "update now".

I'd recommend changing the time server to something that Microsoft
can't corrupt.
Click to expand...

I use sundial.columbia.edu. Has never failed to give me the correct time.
 
B

Brian Komar

Microsoft's aware of the problem, as described here:

http://www.pcworld.com/article/id,76744-page,1/article.html

To fix it, correct the time on your system. You can also bring up the
Date and Time applet, select "Internet Time" then "Change Settings"
and select "update now".

I'd recommend changing the time server to something that Microsoft
can't corrupt.
Click to expand...

Although this is a definite probably cause, I question an article from 2001
being relevant to a Vista certificate validation issue. Again, clock sync
issues can definitely cause the behavior described, but the issue described
would not affect Vista (it is written 5-6 years before the release of
Vista!
Brian
 

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