Vista freezes after idle time

[HTML Document]

Hi, this happened out of the blue Thursday. When my Vista Home Premium-SP1,
is idle for awhile, the computer freezes... the screen is a grayish color and
the mouse circle just keeps twirling. I have to manually re-boot.
Everything is fine until I leave and come back...and it is frozen again. I
cannot ctrl-alt-delete either. When I went to do a system restore, I saw
that all my restore points were gone. How could this have happened? I
thought maybe a windows update could be the source so I uninstalled the many
updates ( approx. 25)....the next morning , I saw they had all returned even
though I have it set not to download automatically. I am hoping that someone
here has a solution for this bizarre behavior. Please help.
Thank you !!
Eileen

 

[Ǝиçεl]

Hello Eileen,

This will probably not be your solution but it is easy and can't huÑt to try.

I recommend downloading and installing
MalwareBytes' Antimalware (MBAM) and
SUPERAntiSpywaÑe (SAS).

Do a full scan with MalwaÑeBytes' and
SUPERAntiSpywaÑe.

<http://www.superantispyware.com/>
Reboot
-=-

<http://www.malwarebytes.org/mbam.php>
Reboot
-=-
The programs are free. (There is a paid version but
you don't need to buy it to remove malware.)
-=-



Good luck
-=-

 

[HTML Document]

Hi Engel,
I ran both programs, I will let you know the results.
Thank you very much.
Eileen

 

[HTML Document]

I checked the Event Viewer and see this:

The VSS service is shutting down due to idle timeout

Could this be causing the freezes?

Thanks, Eileen