J
jeanray
Hi there,
I installed some updates for Vista Enterprise yesterday (the 10th of
October) prior to leaving the office. When I returned this morning
(the 11th), turned my machine on, I got to the Windows login screen,
was able to logon, however, instead of a desktop, I receive a black
screen with a cursor that I can move around.
I've searched the groups, google, etc, the common message seems to be
to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
press CTRL-ALT-DEL, the only options I'm given is to "Lock This
Computer", "Switch Users", "Logoff" and "Change a password". I can
also shutdown the computer. There is no option for task manager.
I've tried rebooting into Safe Mode with the same result (I see the
Safe mode banner after login, but nothing else). "Last known good
configuration" also yielded the same result (it didn't work). Enabling
Default VGA mode was the same and didn't work as well.
I am now fully locked from my computer and have no idea how to get
back. All this because of some damn Windows update (I was running
Vista fine for a few months prior to this happening).
Need some help please.
JR
I installed some updates for Vista Enterprise yesterday (the 10th of
October) prior to leaving the office. When I returned this morning
(the 11th), turned my machine on, I got to the Windows login screen,
was able to logon, however, instead of a desktop, I receive a black
screen with a cursor that I can move around.
I've searched the groups, google, etc, the common message seems to be
to press CTRL-ALT-DELETE and close/start explorer.exe. However, when I
press CTRL-ALT-DEL, the only options I'm given is to "Lock This
Computer", "Switch Users", "Logoff" and "Change a password". I can
also shutdown the computer. There is no option for task manager.
I've tried rebooting into Safe Mode with the same result (I see the
Safe mode banner after login, but nothing else). "Last known good
configuration" also yielded the same result (it didn't work). Enabling
Default VGA mode was the same and didn't work as well.
I am now fully locked from my computer and have no idea how to get
back. All this because of some damn Windows update (I was running
Vista fine for a few months prior to this happening).
Need some help please.
JR