Vista and Office 2003 / 2007


G

Guest

I installed Vista RTM, fresh install. When I install office 2003 or 2007 RTM
the install completes fine but every time I go into Word, Excel, etc it
re-runs the re-configure screen like it is the first time I ran the program.

Excel also give me an error about stdole32.tlb not being registered.

Access gives me there is not license.

Any suggestions. I've done a few clean Vista installs with same results.

Thanks
 
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M

MicroFox

loooollll

Hey you ran into the same problem MILLIONS will have, because MS doesn't
"support" more than one version of office on a computer.. tough luck.. its
time to support open office!

I had the same problem, and there is no solution. choose what you want to
use.
 
J

John C.

I was able to install Office 2007 Pro on a fresh Vista x64 install
without issue. I didn't try Office 2003. All apps seem to be working
fine.
 
L

Lang Murphy

Not having these problems with the beta/TR code. Am downloading RTM from
MSDN as I write and will check after installing that code...

Lang
 
M

MicroFox

Gesh.. he is talking about having office 2003 and 7 on the same machine..

and what he is saying is true.. you can go to the office newsgroup and see a
huge thread
that I started that explains this problem in detail!

the threads title is "I asked a question and I was misguided...."
 
L

Lang Murphy

Well... I didn't read it that way... he said when he installs 2003 -OR-
2007. Not 2003 -AND- 2007. I think you may be assuming he installed both.
Further clarity is required from the OP.

Lang
 
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L

Lang Murphy

Just installed Office 2007 RTM on Vista RTM and am not seeing the problems
you mention below... sorry, but don't have any suggestions... MicroFox
thinks you installed 2003 AND 2007 on the same box. If that's true, then
I'll have to defer to his observation that there are issues with that
configuration.

Lang
 
M

Mark Rae

Just installed Office 2007 RTM on Vista RTM and am not seeing the problems
you mention below... sorry, but don't have any suggestions... MicroFox
thinks you installed 2003 AND 2007 on the same box. If that's true, then
I'll have to defer to his observation that there are issues with that
configuration.

Slightly off-topic, but I had problems activating InfoPath 2007 and OneNote
2007 using the 25-digit keys from my MSDN Premium subscription.

Specifically, both keys allowed the products to be installed without problem
but, when I came to run OneNote 2007 for the first time and tried to
activate it, it informed me that the activation had failed. I called up the
freefone number and (eventually) got it activated. The tech said that this
was "how it suppose to be" (sic) - I couldn't be bothered to argue...

Same thing with InfoPath 2007 - eventually got it activated (or so I
thought) over the phone, but then when I tried to download and install the
"Save to PDF" add-in for Office 2007, it informed that my copy of Office
2007 was not validated because my activation of InfoPath was "illegal"! Sure
enough, I opened InfoPath and got the standard activation warning - tried to
activate it over the Internet and was told that the activation code had been
used too many times, so had to do it over the phone again. Touch wood, seems
to be working OK now.

Not too happy about being told that my key had been used "too many times",
though...
 
G

Guest

Same for me. I have a fresh install of Vista and Office 2007. I do not have
any other Office installs on my system. I did not upgrade a previous XP
install. I chose to install Vista in a seperate folder and the install
renamed the Windows folder to Windows.old. I am guessing with this option it
will not pull any configuration or applications installs over.

I am getting the same errors:

Every Office application re-runs the re-configure screen like it is the
first time
Excel gives me an error about stdole32.tlb (for me it only says stdole32.tlb
and an ok button. Nothing about not being registered)
Access gives me there is no license.

So for anyone saying this is a problem with multiple office installs I can
clear that up since this was a new install.
 
L

LaRoux

I seem to remember this happening when I first installed Office '07. At one
point I had to do a phone re-activation with MS. A reboot cleared it up
though.
 
G

Guest

Does anyone know if Microsoft is working on this issue? It seems they have
no way of contacting them unless you want to pay $50 and I am just not one to
pay to let them know there is a problem. From scanning the different forums,
this seems to be a common issue. Even from someone who bought a new system
with Vista and installed Office 2007 had these issues.
 
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M

Mark

I thought you could provide feedback through Office 2003/2007 that keeps
popping up every so often. Contacting MS about a bug in any of their
programs, including operating system, is simply not worth any payment.

After finding a Windows XP Product Activation bug when XP released, the
Microsoft account reps acted like I was a criminal and criticized me
greatly for finding such bug. The bug did get silently corrected
through one of the multitude of security updates back then, but
Microsoft's behavior was extremely unprofessional.
 
G

Guest

Well I hope they get their act together. The most annoying thing is that it
goes through configuration in Outlook for every email that gets downloaded.
So if I have 10 emails, it runs through congiration for each email that gets
downloaded.
 
G

Guest

I called Microsoft phone support and was told their also that I would have to
pay $50 to have the honor of helping them to fix their application. lol. Ok,
I know I am being sarcastic, but what does it take? I would suggest everyone
that has the issue to call 1-800-Microsoft and even though you won't get
help, after enough phone calls surely they would try to fix the issue. I
would also fill out the feedback here:

http://feedback.office.microsoft.co...//support.microsoft.com/gp/cp_office2007suite

Maybe enough of those would do it.
 
L

Leo

All Vista owners are provided 30 days free phone support. Try 866-234-6020.

--
Leo

For every difficult and complicated question there is an answer
that is simple, easily understood, and wrong.
H.L. Mencken
 
P

pacheco.mj

This is getting to be a nightmare for me.

First it only happened when starting outlook.

Now it's happening at the start of every Office 2007 application.

And this morning, FOR EVERY SINGLE individual e-mail downloaded, I
cycle though "updating configuration" dialog.

Freakin A.
 
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P

pacheco.mj

This is getting to be a nightmare for me.

First it only happened when starting outlook.

Now it's happening at the start of every Office 2007 application.

And this morning, FOR EVERY SINGLE individual e-mail downloaded, I
cycle though "updating configuration" dialog.

Freakin A.

Fixed this as described by me in another posting:

Has this problem with or without UAC enabled, under both standard user
and admin account. However, you are right about it being a registry
access problem.

Event log was reporting specific key(s) that could not be found, thus
the cycling install.

When accessing via regedit, the key in question had a permissions
problem. Accessing the key threw an access/permissions violation,
even when running regedit with admin permissions.

Attempting to change ownership of key(s) in question "appeared" not to
work, regedit would throw a no permissions error but upon re-accessing
the keys involved system permissions were enabled on the key, and I
was then able to add additional permission needed.

For others that go through this, it is important that you get subkeys
as well.

A lot of work (at least in running it down) but it's working - there
were 4 keys involved in my case. However, I'm very concerned because
a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
number of keys have this permissions problem.

This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
but the Office 2007 install was a nightmare. For the record Office
Diagnostic was of no help. I can only assume validation occurs in
that tool, I'm wondering if it runs under a different permissions
environment than the user who invokes it? Not a good idea. Seems
likely I have a hosed Vista installation and/or something is scary
wrong with my registry permissions, but for the moment we are running.

Also note, this fixed the Outlook problem, after this the other Office
apps were still doing the "configuration" thing, but after
uninstalling and re-installing them individually, that went away as
well. I might have casued some problem with them my earlier attempts
to fix outlook, don't know.
 
P

pacheco.mj

Fixed this as described by me in another posting:

Has this problem with or without UAC enabled, under both standard user
and admin account. However, you are right about it being a registry
access problem.

Event log was reporting specific key(s) that could not be found, thus
the cycling install.

When accessing via regedit, the key in question had a permissions
problem. Accessing the key threw an access/permissions violation,
even when running regedit with admin permissions.

Attempting to change ownership of key(s) in question "appeared" not to
work, regedit would throw a no permissions error but upon re-accessing
the keys involved system permissions were enabled on the key, and I
was then able to add additional permission needed.

For others that go through this, it is important that you get subkeys
as well.

A lot of work (at least in running it down) but it's working - there
were 4 keys involved in my case. However, I'm very concerned because
a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
number of keys have this permissions problem.

This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
but the Office 2007 install was a nightmare. For the record Office
Diagnostic was of no help. I can only assume validation occurs in
that tool, I'm wondering if it runs under a different permissions
environment than the user who invokes it? Not a good idea. Seems
likely I have a hosed Vista installation and/or something is scary
wrong with my registry permissions, but for the moment we are running.

Also note, this fixed the Outlook problem, after this the other Office
apps were still doing the "configuration" thing, but after
uninstalling and re-installing them individually, that went away as
well. I might have casued some problem with them my earlier attempts
to fix outlook, don't know.

Added/opened permisions on HKEY_CLASSES_ROOT. When I did that though
I noticed it did not cascade down to subkeys, but, after doing this
uninstall and re-install my other office apps, they began working
correctly.
 
P

pacheco.mj

I have the same problem !!!!
What are the keys on HKEY_CLASSES_ROOT to change permissions ?


1) Run regedit with admin permissions (command prompt/right click run
as admin; "regedit" on command line)
2) Take ownership of HKEY_CLASSES_ROOT (In permissions dialog;
"Advanced"; "Owner" tab)
3) Assign "SYSTEM" full control
4) Assign "Users" Read
5) Assign any Admin accounts on your PC full control

Look at permissions on other keys for examples.
 
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G

Guest

Hi,

Of course, I had the same experience.
Can somebody confirm me that this is working and there is no big risk in
changing this in the register...?
So you have to change permissions for the complete "HKEY_CLASSES_ROOT" (the
root, the folder thus)?
And to make the app's work again, can't you just uninstall the full package,
and reinstall?

Thanks
 

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