Vista and Lexmark X2470 printer.< All In One >

[Guest]

I installed my printer using a Vista compatible CD supplied by Lexmark and
had three months printing without problems. For no apparent reason the
printer and computer ceased to communicate. I have spent several hours with
Lexmark Tech. Dept., and am satisfied that the fault is not with the printer.
I have installed/uninstalled the drivers and software dozens of times to no
avail. I have changed the spooler properties to no avail. I cannot set it to
"print to printer "without
an error code. It will print the Test Page but it takes several minutes to
start printing from being prompted, and then it prints so slowly that you
think it has stopped at times. I hope someone out there has a solution, and
can save my sanity.

 

[huwyngr]

I cannot set it to "print to printer "without an error code

What EXACTLY does the error code say? Word for word with any weird code
letters etc.

You certainly are not alone:

http://www.vistahelp.ca/phpBB2/viewtopic.php?
p=2870&sid=739d8816e0c6bd8403fbea762a3fbf60

 

[Guest]

What EXACTLY does the error code say? Word for word with any weird code
letters etc.

You certainly are not alone:

http://www.vistahelp.ca/phpBB2/viewtopic.php?
p=2870&sid=739d8816e0c6bd8403fbea762a3fbf60



When trying to set "print straight to printer" the error code reads....

Printer settings could not be saved. Operation could not be completed <error
0x0000070c>

Any ideas? Thanks for trying.

 

[huwyngr]

Printer settings could not be saved. Operation could not be completed <error
0x0000070c>

I feel like the lost helicopter pilot in fog asking someone in the Microsoft
building where he was. The reply was "you are in a helicopter" Absolutely
correct but of now help whatsoever!

Here is what the error code means

1804 0x0000070C The specified datatype is invalid. ERROR_INVALID_DATATYPE

but what the meaning means and what to do about it I don't know.

However I'll do a bit more searching with friends on the Compuserve Forumsbut
the error message may help some of the WIndows Gurus here.

That it was OK for 3 months would tend to indicate that something changed in
VISTA and let's face it some of their updates do break things.

Are you able to roll back with System Restore to a point before it acted up?
Or uninstall updates from Windows Update over that period and see if that
cures it.

PS This is not a printer on a network is it or a shared printer in any way?

 

[huwyngr]

You are not going to believe this but could this on the Lexmark
Support/Driver site for your X2470 be the answer:

http://support.lexmark.com/cgi-perl/support.cgi?ccs=229:1:0:538:0:0

-------------------------------------------------------------------

Attention Windows Vista Users

If you have installed your printer on your PC using an original Lexmark
Driver CD that came with your product and you are experiencing problems
when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software
prompts the question of how the printer is connected.

---------------------------------------------------------------------

Here is the driver they have for VISTA:

http://downloads.lexmark.com/cgi-perl/downloads.cgi?
ccs=229:1:0:538:0:0&searchLang=en&os_group=Windows%20Vista&target=

cjr2400EN.exe: Driver for Microsoft Windows Vista.

If this is not it then have a look at this Microsoft Hotfix that
applies to Multifunction Printers and if you have that second instance
of the printer get onto Microsoft as shown and get the hotfix.

Look forward to hearing from you!

 

[huwyngr]

Sorry I omitted the hotfix link:

When you connect a USB multifunction printer device to a Windows Vista
-based computer, a second instance of the printer object is created,
and the first instance no longer works

http://support.microsoft.com/kb/934633/ contains the following symptom

When you open the Printers item in Control Panel in this scenario, you
experience the following symptoms:

• In the list of installed printers, there is a second instance of the
printer object for this device.

• The original instance of the printer object is set as the default
printer. However, the original instance of the printer object does not
communicate with the multifunction printer device. Therefore, this
instance of the printer object does not work as expected.

But I hope the answer is in the driver ....

 

[Guest]

Sorry I omitted the hotfix link:

When you connect a USB multifunction printer device to a Windows Vista
-based computer, a second instance of the printer object is created,
and the first instance no longer works

http://support.microsoft.com/kb/934633/ contains the following symptom

When you open the Printers item in Control Panel in this scenario, you
experience the following symptoms:

• In the list of installed printers, there is a second instance of the
printer object for this device.

• The original instance of the printer object is set as the default
printer. However, the original instance of the printer object does not
communicate with the multifunction printer device. Therefore, this
instance of the printer object does not work as expected.

But I hope the answer is in the driver ....


Well folks it looks like trial and error has found a solution!

Thanks for all the previous advice. The root of the problem is that Windows
will not allow the latest Vista compatible driver/s to be installed, and
overrides them with it's own stored/remembered version. Here's what you do.
Uninstall all loaded Lexmark drivers/software, including reboot. Download
latest driver version from Website, including software.Then find Lexmark 2400
file in desktop. Right click on file and click "Run as Administrator "from
selection offered. The printer installation programme will re-run and on
completion (incl. reboot again ) you should be back in control of your
printer. Note that this also worked for me with my Speedtouch modem, which
also went haywire due to Windows installing obsolete drivers. Thanks again
for all your help and I hope this continues to work for other
strugglers.......

 

[huwyngr]

Right click on file and click "Run as Administrator "from 
selection offered

Thanks for the solution -- that's what I do automatically now and if
I'd known what your error message meant I'd have suggest it <g> You'll
find that I do that here frequently.

Equally or more important with USB devices is to install the software
before plugging the USB cable into the PC. If you don't then Windows
thinks it knows best and goes driver hunting. I've had that happen at
the same time as the HP Printer software was trying to install the
correct software!

 

[Guest]

Thanks for the solution -- that's what I do automatically now and if
I'd known what your error message meant I'd have suggest it <g> You'll
find that I do that here frequently.

Equally or more important with USB devices is to install the software
before plugging the USB cable into the PC. If you don't then Windows
thinks it knows best and goes driver hunting. I've had that happen at
the same time as the HP Printer software was trying to install the
correct software!

What a relief. Thanks for the reminder NOT to plug in USB devices until drivers are installed.I missed it from my method description. Thanks again for your time and trouble.

 

[huwyngr]

You're welcome.