Vista 32bit crashes on playing video


G

Guest

Problem:
-----------
When I try to play a video e.g. bear.wmv (delivered with Vista) with Windows
Media Player the whole pc freezes after after 1,5 seconds!

System:
---------
Vista 32bit Ultimate
AMD Athlon 4400+ X2
2x 1 GB Corsair geheugen
Asus A8N-SLI (Nvidia 15.00 drivers latest version)
Gforce 6600 GT ultra video card (Nvidia 100.65 drivers latest version)
2x Hauppauge 150MCE

Description:
--------------
During the install of Vista the installation stopped and didn't go further
on the point it tested the system to gather the performance-index
infromation. After a couple of hours I rebooted the system, and every thing
worked alright, except I couldn't play any video files in Windows Media
Player. The mouse cursor will not move anymore, ctrl+alt+del doesn't give a
response, display of my logitech G15 keyboard doesn't react anymore, the CPU
gives 100% cpu usage (strange for a dual core cpu) when starting a video and
after the first few video-frames the whole system freezes

Things tried but all generated the same problem:
--------------------------------------------------------
- Play video files (not recorded by Media Center) within Media Center videos
- Tried it after a clean install, with no other drivers or codecs installed
then the default ones. When this didn't work I installed the latest nForce
and Gforce drivers from the Nvidia website, when that didn't work I installed
the bèta Gforce drivers from the Nvidia website, and that didn't work either.
- Tried to turn off Areo, single monitor, 16 bit colors
- Tried using VLC-player which has embedded codecs and the system als
freezed, same as with Windows Media Player, so it's not a codec or Windows
Media problem, and this pointed me a little bit more in the direction of a
Geforce-driver problem!
- I played on Valve's Steam the game RedOrchestra Ostfront, this game
performed more stable, and with higher video settings and performance then I
could have ever done in WindowsXP SP2 before, I'm really happy about this!
- Because during the installation the Performance-index crashed, there isn't
a performance-index for my system, so when I restart it, every thing goes
alright till "playing from windows media" (it's a translation, in Dutch it
says "afspelen van windows media bepalen") then the system is really doing
calculations and the progression bar stops for a few second and then you hear
the harddisk loading information and the progression bar goes a inch further
and the begins heavy recalculations under the same test still saying "playing
from windows media" and then after 1.5 seconds the system freezes, the
mous-cursor won't move any more, and even after a night the system didn't
awake. In my own opinion and the information from the Microsoft technet site,
I guess that at this point it's running a video in memory to calculate it's
performance the same that happens with WMP and VLC and then crashes.

I've posted my problem at various websites, searched the whole internet, saw
some people having the same problem, but no solutions.

Second question not the highest priority:
-----------------------------------------------
- There is still one device in my device manager (something on the
motherboard) that is called a unknown device, any idea what that can be, or
what driver is needed for it?

I really hope you can help me, I'm very desperate!

Thanks in advance!
 
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M

Michael Solomon

RedLion said:
Problem:
-----------
When I try to play a video e.g. bear.wmv (delivered with Vista) with
Windows Media Player the whole pc freezes after after 1,5 seconds!

System:
---------
Vista 32bit Ultimate
AMD Athlon 4400+ X2
2x 1 GB Corsair geheugen
Asus A8N-SLI (Nvidia 15.00 drivers latest version)
Gforce 6600 GT ultra video card (Nvidia 100.65 drivers latest version)
2x Hauppauge 150MCE

Description:
--------------
During the install of Vista the installation stopped and didn't go
further on the point it tested the system to gather the
performance-index infromation. After a couple of hours I rebooted the
system, and every thing worked alright, except I couldn't play any
video files in Windows Media Player. The mouse cursor will not move
anymore, ctrl+alt+del doesn't give a response, display of my logitech
G15 keyboard doesn't react anymore, the CPU gives 100% cpu usage
(strange for a dual core cpu) when starting a video and after the
first few video-frames the whole system freezes

Things tried but all generated the same problem:
--------------------------------------------------------
- Play video files (not recorded by Media Center) within Media Center
videos
- Tried it after a clean install, with no other drivers or codecs
installed then the default ones. When this didn't work I installed
the latest nForce and Gforce drivers from the Nvidia website, when
that didn't work I installed the bèta Gforce drivers from the Nvidia
website, and that didn't work either.
- Tried to turn off Areo, single monitor, 16 bit colors
- Tried using VLC-player which has embedded codecs and the system als
freezed, same as with Windows Media Player, so it's not a codec or
Windows Media problem, and this pointed me a little bit more in the
direction of a Geforce-driver problem!
- I played on Valve's Steam the game RedOrchestra Ostfront, this game
performed more stable, and with higher video settings and performance
then I could have ever done in WindowsXP SP2 before, I'm really happy
about this! - Because during the installation the Performance-index
crashed, there isn't a performance-index for my system, so when I
restart it, every thing goes alright till "playing from windows
media" (it's a translation, in Dutch it says "afspelen van windows
media bepalen") then the system is really doing calculations and the
progression bar stops for a few second and then you hear the harddisk
loading information and the progression bar goes a inch further and
the begins heavy recalculations under the same test still saying
"playing from windows media" and then after 1.5 seconds the system
freezes, the mous-cursor won't move any more, and even after a night
the system didn't awake. In my own opinion and the information from
the Microsoft technet site, I guess that at this point it's running a
video in memory to calculate it's performance the same that happens
with WMP and VLC and then crashes.

I've posted my problem at various websites, searched the whole
internet, saw some people having the same problem, but no solutions.

Second question not the highest priority:
-----------------------------------------------
- There is still one device in my device manager (something on the
motherboard) that is called a unknown device, any idea what that can
be, or what driver is needed for it?

I really hope you can help me, I'm very desperate!

Thanks in advance!
100% CPU usage is an indication something is hanging the system.

From what I can see at the nVidia site, these are still beta drivers of
which they've just released a new version and they have posted a link to a
site to report bugs in these drivers,
http://www.nvidia.com/vistaqualityassurance so it's quite possible these
drivers aren't completely stable in Vista yet. One thing that might
possibly help until better drivers are available would be to turn down
graphics acceleration. I don't have my Vista setup running right now but I
think you can still do this in Vista. Right click a blank space on the
desktop, choose properties, go to the Settings tab, click Advanced, go to
the Troubleshoot tab and move the Hardware Acceleration all the way to the
left which should be "None." Then, try again and see if that resolves the
issue.
 
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G

Guest

RedLion:
I've got your same mobo working with no problems.
The unknown device is your gameport, which is no longer supported in Vista.
Just disable gameport and MIDI (MPU-401) ports in BIOS setup and you'll no
longer see the unknown device.
All the rest of the devices (motherboard) has drivers from Windows Update or
NVidia.
Regarding the first problem.
Are you overclocking your card?
If the answer is no, I would suspect insufficient power from the power
supply or a faulty RAM module.
Carlos
 

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