G
Guest
I have a virus that has infected two operating files on XP. My anti-virus will not remove them. What can I do?
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Q
Quentin David Jones
Greetings,
Try booting in Safe Mode, then try AV again.
Or,
boot to DOS and use command mode AV.
(Tell us what files)
Quentin
Try booting in Safe Mode, then try AV again.
Or,
boot to DOS and use command mode AV.
(Tell us what files)
Quentin
C
Carey Frisch [MVP]
There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsoft.public.security.virus
Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Virus Removal Tools
http://securityresponse.symantec.com/avcenter/tools.list.html
Online Virus Removal Tutorials
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html
3 Steps to Help Insure Your PC is Protected
http://www.microsoft.com/security/protect/
Frequently Asked Questions About Antivirus Software
http://www.microsoft.com/security/protect/antivirus.asp
HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;283673&Product=winxp
Special note if you use AOL:
America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.
Visit the following web site for instructions on downloading
a FREE firewall program for your computer.
Ref: http://www.updatexp.com/free.html
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
news://msnews.microsoft.com/microsoft.public.security.virus
Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Virus Removal Tools
http://securityresponse.symantec.com/avcenter/tools.list.html
Online Virus Removal Tutorials
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html
3 Steps to Help Insure Your PC is Protected
http://www.microsoft.com/security/protect/
Frequently Asked Questions About Antivirus Software
http://www.microsoft.com/security/protect/antivirus.asp
HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;283673&Product=winxp
Special note if you use AOL:
America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.
Visit the following web site for instructions on downloading
a FREE firewall program for your computer.
Ref: http://www.updatexp.com/free.html
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
G
Guest
I tried booting in safe mode. It won't start because of the corrupt file, and says I must re-install.
I thought I couldn't boot to DOS with XP.
The files are msrexe.exe, and system32.dll
Thanks
I thought I couldn't boot to DOS with XP.
The files are msrexe.exe, and system32.dll
Thanks
Q
Quentin David Jones
hmm,
I think an XP REPAIR is best
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
Q.
I think an XP REPAIR is best
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
Q.
J
Jym
These two files that you have mentioned are not system files. Can you go to
the location of these files and delete them ? Jym
the location of these files and delete them ? Jym
will not remove them. What can I do?jared said:I have a virus that has infected two operating files on XP. My anti-virus