Hello,
Norton is a resource hog, dump it.
Norton can severly cripple your desktop environment, doubling and often
quadruping the amount of time for certain applications to open.
Symantec NAV, NIS, NSW Removal:
http://basconotw.mvps.org/SymRem.htm
http://www.google.com/search?sourceid=gmail&q=uninstall norton
http://www.eweek.com/article2/0,1759,1659201,00.asp
and:
http://support.microsoft.com/?kbid=878462
and:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
---
Prior av scanning and any downloading/installation operations, clean out the
clutter!
Cleaning Utilities
CrapCleaner - FREE
http://www.ccleaner.com/
Instructions for using CCleaner:
Before first use, check under Options, Advanced, and UNCHECK "Only delete
files in Windows Temp folder older than 48 hours".
Under 'Options' you can manage your Cookies by either deleting and/or
keeping them.
A pop up box will appear advising this process will permanently delete files
from your system.
Then click the "Run Cleaner" button and it will scan and clean your system.
Click exit.
Alternatively,
click onto Start==>Run, type "cleanmgr" (without quotation marks), click OK
Also, Disk Cleanup can also be used to remove all but the most recent
Restore Point.
http://bertk.mvps.org/html/diskclean.html
---
Download:
David's MULTI_AV - FREE
http://www.ik-cs.com/got-a-virus.htm or
MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
Additional Instructions:
http://pcdid.com/Multi_AV.htm
---
After you removed the virus from your PC consider downloading:
Real-time Anti-Virus Scanning Engines.
Select one (1) only!
Active Virus Shield - Kaspersky Labs, courtesy of AOL - FREE
(
http://www.activevirusshield.com/antivirus/freeav/index.adp)
**Do NOT install the AOL security toolbar, most experts consider it to be
spyware**.
AntiVir PersonalEdition Classic - FREE
(
http://www.free-av.com/antivirus/allinonen.html)
AVG - Grisoft
(
http://free.grisoft.com/doc/1) - FREE
Avast! - ALWIL Software - FREE
(
http://www.avast.com/eng/programs.html)
OR
http://www.my-etrust.com/microsoft/
Free trial version for one full year
Do not run more than one real-time anti-virus scanning engine!
Ensure that the automatic update facility is engaged only for
the real-time scanning engine. Also, if you decide downloading one
of the above av applications disable the e-mail scanning function
during installation as it provides no additional protection.
In fact, most of experts believe that scanning incoming and outgoing
mail causes e-mail file corruption.
---
On-Demand Anti-Virus/Spyware Scanning Engines (non-viral malware...)
Select all!
Bit Defender - FREE
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html
(you may wish to disable the automatic update capability as it can interfer
with your browsing)
Ewido anti-spyware 4.0.0.172 - FREE
http://www.ewido.net/en/download/
a-squared 2.0 - FREE
http://www.emsisoft.com/en/software/free/
Ad-Aware - FREE
http://www.lavasoftusa.com/support/download/
http://www.lavasoft.de/ms/index.htm
Spybot S&D - FREE
http://www.safer-networking.org/en/index.html
http://www.safer-networking.org/microsoft.en.html
SUPERAntispyware - FREE
http://www.superantispyware.com/index.html
http://www.superantispyware.com/superantispywarefreevspro.html
There isn't one software that cleans and immunizes you against everything.
That's why you need multiple products to do the job i.e. overlap their
coverage.
Because one may catch what another may miss.
Be sure to keep the on-demand av scanner(s) (manually) updated on a daily
basis)
and perform a full scan weekly with alternate scanning engines.
---
A good write-up is:-
No one program does everything.
http://k75s.home.att.net/tips.html
Hope this helps