Viewing Outlook Profiles

[Holcomb.frank]

On a windows xp sp3 workstation we are running Microsoft Office 2003
Professional with the recent service pack installed. We have gone under mail
and set up a second profile for another mailbox on our server so that when we
opened Outlook it would prompt us for the profile we want to view or access.
This worked fine for awhile but now we can't get it to work at all. It either
will not prompt us, or if it does prompt us, we still can't open the
alternate profile or get stuck in one. We have run Detect and Repair on
Outlook and it still does that same thing. Has anyone seen this before and
have a suggested fix for it.

 

[Roady [MVP]]

Sounds like the outlook.exe does not terminate. Did you install it on the
server so that an application can use it or a person? Only a single instance
can be running per user. If an application needs to use Outlook, then you
should make its service run under a different user context. If you are
running it interactively see;
See http://www.howto-outlook.com/faq/outlookdoesntclose.htm