Viewing Attachments

[Marianne]

I know this is an old question, but the answers I've found don't completely
match my problem. We have a network but have different versions of Outlook.
I have 2002 and my co-worker has 2000. She can't open .jpg files anymore.
She gets the following messages:

System cannot find the file specified (if she goes to open the attachment).

Outlook cannot save the URL to a file, can't find this file. Make sure the
path and file name are correct ( if she tries to save the attachment)

I know in 2002 you can go to Tools>MailSetup> Send/Receive> and edit the
Group Name to allow the system to open the whole document, including the
attachment(s). However, I cannot find the proper sequence to do the same
thing in 2000.

HELP!!!

Marianne
(e-mail address removed)

 

[Andreas Roeder]

I know this is an old question, but the answers I've found don't completely
match my problem. We have a network but have different versions of Outlook.
I have 2002 and my co-worker has 2000. She can't open .jpg files anymore.
She gets the following messages:

System cannot find the file specified (if she goes to open the attachment).

Outlook cannot save the URL to a file, can't find this file. Make sure the
path and file name are correct ( if she tries to save the attachment)

I know in 2002 you can go to Tools>MailSetup> Send/Receive> and edit the
Group Name to allow the system to open the whole document, including the
attachment(s). However, I cannot find the proper sequence to do the same
thing in 2000.

HELP!!!

Marianne
(e-mail address removed)

HI Marianne,
for outlook 2000 you must contact Microsoft to solve your problem
read
http://support.microsoft.com/kb/810646/en-us

 

[Guest]

Try this:
Outlook 2000, XP, and 2003 Can't Open E-mail Attachments
You may receive the following error message when opening attachements in
Outlook (such as PDF faxes): "Can't open this item. Can't create file:
send2fax1.pdf. Right-click the folder you want to create the file in, and
then click Properties on the shortcut menu to check your permissions to that
folder"
Microsoft Outlook uses a temporary folder to save and open the attachments.
By default that folder is:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet
Files\OLK#\ (where # is a random number)
Some of the latest security updates for Windoes 2000 and XP are preventing
folders to be created in that folder. The solution is to use the regular TEMP
folder.

Exit all other programs, especially Outlook.
1. CLick "Start", then "RUN"
2. Type: 'regedit'
3. Select My
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
Note: Depending on your version you may have to modify that path after the
"Office" key. You may have folders 8.0, 9.0, 10.0, 11.0, go the highest
number. This is probably the version that you use.

2. Modify the Key "OutlookSecureTempFolder", by replacing "Temporary
Internet Files" with "Temp". Right click on this item and select 'Modify'.
For example:
OLD VALUE: C:\Documents and Settings\yourname\Local Settings\Temporary
Internet Files\OLK177\ (you may have different number than 177)
NEW VALUE: C:\Documents and Settings\yourname\Local Settings\Temp\OLK177\

3. Restart Microsoft Outlook.