"View by Category" messed up

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Guest

I have a user on Outlook 2003 SP2 who has changed how Outlook is configuing
the View by Category when looking at a contacts folder. On one contact list
the "view by category" groups by each individual category (like I am used to
seeing). Example: If one contact has two categories assigned, the same
contact appears in each category separately. But....in the other contacts
folder when set to "view by category" there are 3 category groups listed for
a contact that has been assigned two categories...one for each and a third
that lists the 2 categories together on the grouping tab.

Example: John Brown is in the "christmas list" and "business" categories
The user has these category groups with John Brown in them: (1) christmas
list (2) business and (3) christmas,business

How did the user change it to do that? More importantly, how can I change it
back to list only the 2 category groups (1) christmas list and (2)
business????

An additional category is just way too much detail when dealing with 2500
contacts and multiple category assignments.
 
have you tried resetting the view? do the contacts have just the two
categories on assigned, and not one that has both categories which is read
as one?
 
Resetting the view wasn't successful. The contacts just have the two
categories on Assigned -- there isn't a category named (example:) Christmas,
Business which is read as a separate category. Thanks for replying!
 
Lisa M said:
Example: John Brown is in the "christmas list" and "business"
categories The user has these category groups with John Brown in
them: (1) christmas list (2) business and (3) christmas,business
Click to expand...

I suspect, the, this person didn't click Categories and check the "Business"
and "Christmas" boxes in the "Available categories" list when assigning
categories, but typed in the string "christmas,business" in the "Category
field.
 
It doesn't matter how they selected them - it should be either way,
perfectly.
 
Diane Poremsky said:
It doesn't matter how they selected them - it should be either way,
perfectly.
Click to expand...

I tested my conjecture and find that it holds no water. Spacing after the
comma makes no difference.
 
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