Categories view in Outlook 2003 is messed up

[david.jones.13]

I have a user on Outlook 2003 SP2 who has changed how Outlook is
configuing
the View by Category when looking at a contacts folder. On one contact
list
the "view by category" groups by each individual category.

Example: If one contact has two categories assigned, the same
contact appears in each category separately. But....in the other
contacts
folder when set to "view by category" there are 3 category groups
listed for
a contact that has been assigned two categories...one for each and a
third
that lists the 2 categories together on the grouping tab.

Example: John Brown is in the "christmas list" and "business"
categories
The user has these category groups with John Brown in them: (1)
christmas
list (2) business and (3) christmas,business


How did the user change it to do that? More importantly, how can I
change it
back to list only the 2 category groups (1) christmas list and (2)
business????

I have copied this from earlier in the post but i am having the exact
same problem. I do know that the user adds her contacts to each
category via the checkboxes.

Was just curious if anyone found a fix.

Thanks for you Help

Dave Jones

 

[Judy Gleeson \(MVP Outlook\)]

I have seen posts about this and it was always caused by PDA synching. Do a
search and see if you can find the old posts. Is this user a PDA or mobile
Phone syncher?

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

In mathematics you don't understand things. You just get used to them.
Johann von Neumann (1903 - 1957)

 

[david.jones.13]

I have seen posts about this and it was always caused by PDA synching. Do a
search and see if you can find the old posts. Is this user a PDA or mobile
Phone syncher?

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

Thanks Very much..I will check on this right away.

I know the user is syncing a palm so it would actually make sense