vertical lines appear after send/receive email Outlook 2003

[John Wilson]

I've just installed Outlook 2003 on a new Acer Travelmate
C301.

When email is checked, at the very end of the send/receive
process the screen changes. Tightly spaced vertical black
lines appear within the Outlook window, extending exactly
to the edge of the frame of the main panes on three sides.
Oddly, the lines stop about 40% of the way up the pane so
they only cover 40% of the space within the frame.

If I switch to another program and then back again, the
lines disappear until the send/receive process occurs
again.

If the program I switch to only refreshes a portion of the
affected screen area, that part of the screen is fixed but
the rest of the problem remains.

I guess I should reinstall some kind of device driver, but
my question is which one?

 

[Diane Poremsky [MVP]]

I'd look for an updated video driver.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

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[John Wilson]

Thank you. It seems to have worked.

Update to Intel® 82852/82855 Graphics Controller was found
at:
http://support.intel.com/support/graphics/intel852gm/

On first try, this seems to have solved the problem.

-----Original Message-----
I'd look for an updated video driver.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I've just installed Outlook 2003 on a new Acer Travelmate
C301.

When email is checked, at the very end of the send/receive
process the screen changes. Tightly spaced vertical black
lines appear within the Outlook window, extending exactly
to the edge of the frame of the main panes on three sides.
Oddly, the lines stop about 40% of the way up the pane so
they only cover 40% of the space within the frame.

If I switch to another program and then back again, the
lines disappear until the send/receive process occurs
again.

If the program I switch to only refreshes a portion of the
affected screen area, that part of the screen is fixed but
the rest of the problem remains.

I guess I should reinstall some kind of device driver, but
my question is which one?

.

 

[John Wilson]

Retract success story - the problem returned rather
quickly. Very strange that it disappeared for a bit, then
is so predictable once it returns.

Any further suggestions?

-----Original Message-----
I'd look for an updated video driver.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I've just installed Outlook 2003 on a new Acer Travelmate
C301.

When email is checked, at the very end of the send/receive
process the screen changes. Tightly spaced vertical black
lines appear within the Outlook window, extending exactly
to the edge of the frame of the main panes on three sides.
Oddly, the lines stop about 40% of the way up the pane so
they only cover 40% of the space within the frame.

If I switch to another program and then back again, the
lines disappear until the send/receive process occurs
again.

If the program I switch to only refreshes a portion of the
affected screen area, that part of the screen is fixed but
the rest of the problem remains.

I guess I should reinstall some kind of device driver, but
my question is which one?

.