USR 5699-02 modem stuck on one baud rate

[Steve McPheters]

Hey all,
I have a head scratcher.

I have a dell computer with XP SP2. I am using a USR 5699-02 internal
win modem.

When ever I try to dial out the modem always connects at 33600. Doesn't
matter what programs I use, it still connects at 33600. I can change all the
settings I can find, but it still connects at 33600. The only way I can stop
it is to go directly to the modem and enter the at commands to make it
connect at another baud.

I have looked at the modem settings in Dev Manager & Phone and Modem.
Tried changing these with no luck. I tried changing the baud in the programs
I use and it doesn't effect it. I can change emulation, stop and data, etc
and it will change, but not the baud.

Another suprising way to change it is to logout and then login as the
administrator. Then it will only connect at 14400 and nothing else.

I went into the AT setup on the modem and see that it is using the
command for viariable baud, but doesn't seem to matter. Checked the
computer's ini files and registry, but couldn't find any strings that might
be hidden.

Any one know if there is something I might be missing?

Steve McPheters
Precision Access

 

[paulmd]

Hey all,
I have a head scratcher.

I have a dell computer with XP SP2. I am using a USR 5699-02 internal
win modem.

When ever I try to dial out the modem always connects at 33600. Doesn't
matter what programs I use, it still connects at 33600. I can change all the
settings I can find, but it still connects at 33600. The only way I can stop
it is to go directly to the modem and enter the at commands to make it
connect at another baud.

I have looked at the modem settings in Dev Manager & Phone and Modem.
Tried changing these with no luck. I tried changing the baud in the programs
I use and it doesn't effect it. I can change emulation, stop and data, etc
and it will change, but not the baud.

Another suprising way to change it is to logout and then login as the
administrator. Then it will only connect at 14400 and nothing else.

I went into the AT setup on the modem and see that it is using the
command for viariable baud, but doesn't seem to matter. Checked the
computer's ini files and registry, but couldn't find any strings that might
be hidden.

Any one know if there is something I might be missing?

Steve McPheters
Precision Access

A couple things:

Line quality may affect connection speed. A Modem Fact of Life.

Another thing you may want to try: That particular modem is flashable.
Meaning you can upgrade the firmware. You can also get newer dirvers
for it.

It's one of these two:

http://www.usr.com/support/product-template.asp?prod=5699b

http://www.usr.com/support/product-template.asp?prod=5699a

 

[Guest]

Enable the debug log of the modem.
Then connect and look at the log. Will you see some commands or replies that
explain this behavior?

--PA

 

[Steve McPheters]

Yes, this is how I found out the cause of the connection problems. When I
dial with the modem, I make the connection and then open the modem
properties. Going to the Diagnostics tab I can then open the modem log and
see what transpired for that connection.

We are dialing into a access controller. We are connecting to are USR 56K
modems. This will work using the same phoneline plugged into a Windows 98
machine.

 

[Steve McPheters]

Ok,
I have a log of what happens when the modem connects. I don't think it
is line noise because if I stipulate in my software to only connect at a
specific rate then that is all it should do. I am not saying connect at
33600 anywhere in my settings.

8-09-2006 15:57:49.291 - File: C:\WINDOWS\system32\tapisrv.dll, Version
5.1.2600

08-09-2006 15:57:49.291 - File: C:\WINDOWS\system32\unimdm.tsp, Version
5.1.2600

08-09-2006 15:57:49.291 - File: C:\WINDOWS\system32\unimdmat.dll, Version
5.1.2600

08-09-2006 15:57:49.291 - File: C:\WINDOWS\system32\uniplat.dll, Version
5.1.2600

08-09-2006 15:57:49.301 - File: C:\WINDOWS\system32\drivers\modem.sys,
Version 5.1.2600

08-09-2006 15:57:49.301 - File: C:\WINDOWS\system32\modemui.dll, Version
5.1.2600

08-09-2006 15:57:49.301 - File: C:\WINDOWS\system32\mdminst.dll, Version
5.1.2600

08-09-2006 15:57:49.301 - Modem type: U.S. Robotics V.92 Fax Win Int

08-09-2006 15:57:49.301 - Modem inf path: oem10.inf

08-09-2006 15:57:49.301 - Modem inf section: Modem1807_2K

08-09-2006 15:57:49.301 - Matching hardware ID:
pci\ven_12b9&dev_1007&subsys_00c212b9&rev_00

08-09-2006 15:57:49.331 - 115200,8,N,1, ctsfl=1, rtsctl=2

08-09-2006 15:57:49.331 - Initializing modem.

08-09-2006 15:57:49.341 - Send: AT<cr>

08-09-2006 15:57:49.341 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.341 - Interpreted response: OK

08-09-2006 15:57:49.351 - Send: AT&F1&A0&C1&D2E0Q0V1S0=0+pig=0<cr>

08-09-2006 15:57:49.361 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.361 - Interpreted response: OK

08-09-2006 15:57:49.371 - Send: AT+ILRR=1;+MR=1;+ER=1;+DR=1<cr>

08-09-2006 15:57:49.371 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.371 - Interpreted response: OK

08-09-2006 15:57:49.381 - Send:
ATS7=60S19=0L0M1+ES=3,0,2;+DS=3,0;+IFC=2,2;B0X4<cr>

08-09-2006 15:57:49.391 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.391 - Interpreted response: OK

08-09-2006 15:57:49.391 - 1200,7,O,1, ctsfl=1, rtsctl=2

08-09-2006 15:57:49.391 - Initializing modem.

08-09-2006 15:57:49.401 - Send: AT<cr>

08-09-2006 15:57:49.411 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.411 - Interpreted response: OK

08-09-2006 15:57:49.421 - Send: AT&F1&A0&C1&D2E0Q0V1S0=0+pig=0<cr>

08-09-2006 15:57:49.421 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.421 - Interpreted response: OK

08-09-2006 15:57:49.431 - Send: AT+ILRR=1;+MR=1;+ER=1;+DR=1<cr>

08-09-2006 15:57:49.441 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.441 - Interpreted response: OK

08-09-2006 15:57:49.451 - Send:
ATS7=60S19=0L0M1+ES=3,0,2;+DS=3,0;+IFC=2,2;B0X4<cr>

08-09-2006 15:57:49.451 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:57:49.451 - Interpreted response: OK

08-09-2006 15:57:49.461 - Dialing.

08-09-2006 15:57:49.471 - Send: ATDT#####<cr>

08-09-2006 15:58:07.278 - Recv: <cr><lf>+MCR: V34<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Informative

08-09-2006 15:58:07.278 - Recv: <cr><lf>+MRR: 33600<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Informative

08-09-2006 15:58:07.278 - Recv: <cr><lf>+ER: LAPM<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Informative

08-09-2006 15:58:07.278 - Recv: <cr><lf>+DR: V42B<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Informative

08-09-2006 15:58:07.278 - Recv: <cr><lf>+ILRR: 1200<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Informative

08-09-2006 15:58:07.278 - Recv: <cr><lf>CONNECT 33600<cr><lf>

08-09-2006 15:58:07.278 - Interpreted response: Connect

08-09-2006 15:58:07.278 - Connection established at 33600bps.

08-09-2006 15:58:07.278 - Error-control on.

08-09-2006 15:58:07.278 - Data compression on.

08-09-2006 15:58:16.301 - Hanging up the modem.

08-09-2006 15:58:16.301 - Hardware hangup by lowering DTR.

08-09-2006 15:58:16.361 - Detected CD dropped from lowering DTR

08-09-2006 15:58:17.363 - Timed out waiting for response from modem

08-09-2006 15:58:17.373 - Send: ATH<cr>

08-09-2006 15:58:17.533 - Recv: <cr><lf>NO CARRIER<cr><lf>

08-09-2006 15:58:17.533 - Interpreted response: No Carrier

08-09-2006 15:58:17.543 - Send: ATH<cr>

08-09-2006 15:58:17.553 - Recv: <cr><lf>OK<cr><lf>

08-09-2006 15:58:17.553 - Interpreted response: OK

08-09-2006 15:58:17.553 - Session Statistics:

08-09-2006 15:58:17.553 - Reads : 0 bytes

08-09-2006 15:58:17.553 - Writes: 0 bytes