Using Outlook 2003 as default mail client

[Ken]

I just received Outlook 2003 with a new Dell. I set it
to be my default mail client and used the correct POP3
and SMTP addresses, etc but can only send mail to my
Earthlink account. Mail in my server queue will not
download. When I try to manually send/receive, the error
message "An object was not found" is returned.

Outlook Express 6 works, I would just prefer to use
Outlook 2003. I have already tried running a repair from
control panel. I have also used the backup Office CD to
reinstall - all with no luck.

Earthlink advises that they have no information to help
with the problem because this version is so new. Can
anyone help?

Thanks,
Ken

 

[Milly Staples [MVP - Outlook]]

Try creating a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ken <[email protected]> asked:

| I just received Outlook 2003 with a new Dell. I set it
| to be my default mail client and used the correct POP3
| and SMTP addresses, etc but can only send mail to my
| Earthlink account. Mail in my server queue will not
| download. When I try to manually send/receive, the error
| message "An object was not found" is returned.
|
| Outlook Express 6 works, I would just prefer to use
| Outlook 2003. I have already tried running a repair from
| control panel. I have also used the backup Office CD to
| reinstall - all with no luck.
|
| Earthlink advises that they have no information to help
| with the problem because this version is so new. Can
| anyone help?
|
| Thanks,
| Ken