Using Outlook 2002 with imap configuration?

[Guest]

I am using Outlook 2002 on my system with my mail service being AOL. After
installing software, I cannot get the send and receive button to work in
Outlook. Every time I press the button, a message "operation failed" is
displayed. I'm not sure what I overlooking in the configuration. Any
suggestions are appreciated.

Thanks.

 

[BillR]

Is there any more info in the error message?
You could try a new profile. I'd start by only adding a POP3 account - test
that then add your IMAP account.

 

[Guest]

I tried as you suggested, first setting up a pop3 account (I set up a new
personal folder). Could not get the inbox to download. Then I set up a imap
account and the account immediately downloaded the headers from my aol
account. But when I attempted to have it repeat the header download, message
" operation failed" came up.

 

[BillR]

Is there any more information with that error message?

 

[Guest]

No, the only message is "operation failed".

Is there any more information with that error message?

 

[BillR]

Disable any antivirus email integration you might have enabled. Increase the
server timeout. I usually disable IMAP form the main Send/Receive group and
click on the IMAP folder to connect to it. I also disable the reading pane
for IMAP so headers are only downloaded unless I open the message.