Users vanish on log-in screen when clicking user

  • Thread starter Thread starter TC
  • Start date Start date
T

TC

Hi,

On Vista Home Premium. Sometimes all users vanish when I click a user
name to log-in, forcing me to remove the battery from the notebook to
reboot. Is there a way to fix it? How?

If relevant, this is on a HP Compaq Presario CQ60


Thank you.
 
TC said:
Hi,

On Vista Home Premium. Sometimes all users vanish when I click a user
name to log-in, forcing me to remove the battery from the notebook to
reboot. Is there a way to fix it? How?
Click to expand...

First, try holding down the power button for a few seconds instead of
pulling the battery out when this happens. That should shut the
machine down.

But other than that, I'm stumped.
 
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