Users reading email

[nickjsims]

Does anyone know a way in Outlook 2003 to check which users have read
an email?

I have a shared mailbox and i would like to check who is reading the
emails as an audit trail.

 

[Brian Tillman]

Does anyone know a way in Outlook 2003 to check which users have read
an email?

I have a shared mailbox and i would like to check who is reading the
emails as an audit trail.

A shared mailbox usually means that you're all using the same credentials to
access the mailbox. Thus, there is NO separate user information to be had.
The same "user" us reading all the messages.

That said, if you were to be more explicit in describing how you share the
mailbox and what server software offers the share, perhaps there's a better
answer to be proffered.

 

[nickjsims]

A shared mailbox usually means that you're all using the same credentials to
access the mailbox.  Thus, there is NO separate user information to be had.
The same "user" usreadingall the messages.

That said, if you were to be more explicit in describing how you share the
mailbox and what server software offers the share, perhaps there's a better
answer to be proffered.

Hi,
Its a Generic User name GenBlockedMail@xxxx. However, each user has
added that mailbox to their own Outlook Profile using the
Tools.Options, Email Accounts etc. Therefore if they were to read an
email in the Genblockedmail Inbox whilst being signed into outlook as
themselves im assuming there will be some sort of audit trail left
behind that can be traced back to the Outlook Profile?
We use Exchange 2003.

Thanks in anticipation.

 

[Roady [MVP]]

That is not true for an Exchange mailbox. You check it with your own
credentials. Multiple people can have the permission on a single object to
access it without sharing their personal credentials.

 

[Roady [MVP]]

If there is an actual change to the message recorded, the user who did this
can be exposed by adding the Changed By column to your view.

 

[nickjsims]

If there is an actual change to the message recorded, the user who did this
can be exposed by adding the Changed By column to your view.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

Does anyone know a way in Outlook 2003 to check which users have read
anemail?

I have a shared mailbox and i would like to check who isreadingthe
emails as an audit trail.- Hide quoted text -

- Show quoted text -

I've added 'Changed By' column and read an email from the Inbox but
this simply shows that the Generic mailbox account has changed the
email and not me as the actual user?

 

[Roady [MVP]]

How do you have things configured?
Note that it will only record the last change. If you want it to track all
users then you have to find another solution. For instance having everybody
assigning their own category to the item.

If there is an actual change to the message recorded, the user who did
this
can be exposed by adding the Changed By column to your view.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

Does anyone know a way in Outlook 2003 to check which users have read
anemail?

I have a shared mailbox and i would like to check who isreadingthe
emails as an audit trail.- Hide quoted text -

- Show quoted text -

I've added 'Changed By' column and read an email from the Inbox but
this simply shows that the Generic mailbox account has changed the
email and not me as the actual user?

 

[nickjsims]

How do you have things configured?
Note that it will only record the last change. If you want it to track all
users then you have to find another solution. For instance having everybody
assigning their own category to the item.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

If there is an actual change to the message recorded, the user who did
this
can be exposed by adding the Changed By column to your view.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----

Does anyone know a way in Outlook 2003 to check which users have read
anemail?
I have a shared mailbox and i would like to check who isreadingthe
emails as an audit trail.- Hide quoted text -
- Show quoted text -

I've added 'Changed By' column and read anemailfrom the Inbox but
this simply shows that the Generic mailbox account has changed the
emailand not me as the actual user?- Hide quoted text -

- Show quoted text -

Email gets blocked for whatever reason; be it profanity, executables
etc. Rule set up on Generic Email Account to move from inbox to
Profanity folder or executable folder depending on what type of email
it is.
There the emails should sit untouched until someone has requested
release by an Administrator. However i'm noticing that they are all
getting read so i want to track down who in the Department is doing
this and tell them to stop.
It's not a show stopper as i could just send an email to all the
Department telling then not to read blocked emails but I know they
will all deny any knowledge!

I'm assuming the 'Last Change' in this scenario would be to mark the
email as read, therefore the tracked change should reflect he user who
read it?

 

[Brian Tillman]

Its a Generic User name GenBlockedMail@xxxx. However, each user has
added that mailbox to their own Outlook Profile using the
Tools.Options, Email Accounts etc. Therefore if they were to read an
email in the Genblockedmail Inbox whilst being signed into outlook as
themselves im assuming there will be some sort of audit trail left
behind that can be traced back to the Outlook Profile?
We use Exchange 2003.

I don't believe Exchange tracks who opened the message.