Users getting errors when removing pushed software

[Tony]

I successfully pushed an application to a users computer but when the user
tries to remove it from add/remove programs

It says

Another application has exclusive access to the file
C:\Windows\windowsUpdate.log. Please Shutdown all applications, then click
retry


Why is that? The application has already been shutdown

 

[Roadhawk]

lol

i think your msi is nok: it has the logfile in the msi.

tip: remove driverinformation, log files and other ms-crap from (generated)
msi's first b4 u deploy them.

 

[ap2a]

i'm in same boat. i can rebuild the msi, but how do i get the existin
bad msi uninstalled


-
ap2

 

[deanestcourt]

*i'm in same boat. i can rebuild the msi, but how do i get the
existing bad msi uninstalled? *

To uninstall the .msi you need to stop the service that is using this
file. The service is Automatic Updates. Then you can uninstall the msi
package (you could script it for users). To change the package, use
WinInstall LE 2003 and remove the file windowsupdate.log from the
package and rebuild.

 

[ap2a]

*To uninstall the .msi you need to stop the service that is using
this file. The service is Automatic Updates. Then you can uninstall
the msi package (you could script it for users). To change the
package, use WinInstall LE 2003 and remove the file windowsupdate.log
from the package and rebuild. *

Thanks!

Related, I found a utility called msicuu2.exe, the 'windows installer
cleanup utility', which removes entries from add/remove programs and
deletes the windows installer information for that msi. it doesnt
remove the actual application, but got me out of a jam when a broken
msi got into an infinite-install loop.

http://tinyurl.com/47d8

-Drew