Users can't access program

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I have an issue where a program called vzones.exe can only be accessed by the
administrator account. There is no point in the installation where you can
decide if users or only the administrator can use the program.
I know other XP users who have no problem with the same program so I think
it must be something in my Windows settings.

Any ideas?
Thanks!
Rose
 
Rosemaery said:
I have an issue where a program called vzones.exe can only be accessed by the
administrator account. There is no point in the installation where you can
decide if users or only the administrator can use the program.
I know other XP users who have no problem with the same program so I think
it must be something in my Windows settings.

Any ideas?
Thanks!
Rose


You may experience some problems if the software was designed for
Win9x/Me, or if it was intended for WinNT/2K/XP, but was improperly
designed. Quite simply, the application doesn't "know" how to handle
individual user profiles with differing security permissions levels, or
the application is designed to make to make changes to "off-limits"
sections of the Windows registry or protected Windows system folders.

For example, saved data are often stored in a sub-folder under the
application's folder within C:\Program Files - a place where no
inexperienced or limited user should ever have write permissions. (Games
are particularly likely to follow this horrible practice.)

It may even be that the software requires "write" access to parts
of the registry or protected systems folders/files that are not normally
accessible to regular users. (This *won't* occur if the application is
properly written.) If this does prove to be the case, however, you're
often left with three options: Either grant the necessary users
appropriate higher access privileges (either as Power Users or local
administrators), explicitly grant normal users elevated privileges to
the affected folders and/or part(s) or the registry, or replace the
application with one that was properly designed specifically for
WinNT/2K/XP.

Some Programs Do Not Work If You Log On from Limited Account
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307091

Additionally, here are a couple of tips suggested, in a reply to a
different post, by MS-MVP Kent W. England:

"If your game or application works with admin accounts, but not with
limited accounts, you can fix it to allow limited users to access the
program files folder with "change" capability rather than "read" which
is the default.

C:\>cacls "Program Files\appfolder" /e /t /p users:c

where "appfolder" is the folder where the application is installed.

If you wish to undo these changes, then run

C:\>cacls "Program Files\appfolder" /e /t /p users:r

If you still have a problem with running the program or saving
settings on limited accounts, you may need to change permissions on
the registry keys. Run regedit.exe and go to HKLM\Software\vendor\app,
where "vendor\app" is the key that the software vendor used for your
specific program. Change the permissions on this key to allow Users
full control."


--

Bruce Chambers

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Thanks Bruce!
I will look into these solutions and see which one works.

Rose
 

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