USER PROFILE CORRUPT?? HELP!!!!!

G

Guest

(PLEASE READ ENTIRE PROBLEM, I CANNOT GET ANYTHING TO
WORK - THIS COMPUTER IS REALLY MESSED UP!!)


When I start up my PC I get to the Windows XP Home Login
Screen and instead of showing my Users and letting me
choose one to log into it brings up and error box that
says:

"
User Environment

Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this
problem persists, contact your network administrator.

DETAIL - The system has attempted to load or restore a
file into the registry, but the specified file is not in a
registry file format. "

The error box then counts down from 30 or I click OK and
instead of logging in the error box just comes back up and
starts the 30 second count again. This continues and I
cannot even log into my computer.
I am not on a network it is a single home desktop PC so I
do not understand why it is saying that I cannot connect
to the network because I AM ON NO NETWORK!!! When I put
the Windows XP Home disk in the drive and try and boot
from that it brings up errors. I cannot do anything on
this computer. (I am on another computer trying to get
help!!!!) How can I fix Windows if I cant even get into
Windows or the Dos prompt even??? Safe mode doesnt work,
nothing works. Please Help!!!!!!!!
I think that my User Profile got corrupted so I tried to
create another Administrator account and I made the
corrupt administrator a limited account because I thought
that the computer would load the new uncorrupt
administrator account as default but it just brings up
this error instead.
 
D

David H. Lipman

Try the following...

Rename the profile. For example...

C:\Documents and Settings\account_name
to
C:\Documents and Settings\account_name.bak

Relogon to that account and the profile will be recreated. In my example, logon as
'account_name'.

If this works, copy the subdirectories from
C:\Documents and Settings\account_name.bak
to the new
C:\Documents and Settings\account_name

If it doesn't work (using my example), delete the "C:\Documents and Settings\account_name"
profile and then rename the backup "account_name.bak" back to "account_name"

Dave




| (PLEASE READ ENTIRE PROBLEM, I CANNOT GET ANYTHING TO
| WORK - THIS COMPUTER IS REALLY MESSED UP!!)
|
|
| When I start up my PC I get to the Windows XP Home Login
| Screen and instead of showing my Users and letting me
| choose one to log into it brings up and error box that
| says:
|
| "
| User Environment
|
| Windows cannot log you on because your profile cannot be
| loaded. Check that you are connected to the network, or
| that your network is functioning correctly. If this
| problem persists, contact your network administrator.
|
| DETAIL - The system has attempted to load or restore a
| file into the registry, but the specified file is not in a
| registry file format. "
|
| The error box then counts down from 30 or I click OK and
| instead of logging in the error box just comes back up and
| starts the 30 second count again. This continues and I
| cannot even log into my computer.
| I am not on a network it is a single home desktop PC so I
| do not understand why it is saying that I cannot connect
| to the network because I AM ON NO NETWORK!!! When I put
| the Windows XP Home disk in the drive and try and boot
| from that it brings up errors. I cannot do anything on
| this computer. (I am on another computer trying to get
| help!!!!) How can I fix Windows if I cant even get into
| Windows or the Dos prompt even??? Safe mode doesnt work,
| nothing works. Please Help!!!!!!!!
| I think that my User Profile got corrupted so I tried to
| create another Administrator account and I made the
| corrupt administrator a limited account because I thought
| that the computer would load the new uncorrupt
| administrator account as default but it just brings up
| this error instead.
|
|
 
A

Alex Nichol

Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this
problem persists, contact your network administrator.

DETAIL - The system has attempted to load or restore a
file into the registry, but the specified file is not in a
registry file format. "

Each user has a profile folder under C:\Documents and settings\username
the contains the user's own registry settings (file ntuser.dat). That
file is the damaged one.

The practical approach is to log on as a separate account with
administrator status. This is where the hidden account called
'Administrator' comes in. Boot, hitting F8 as BIOS info goes to black
to get the Menu and take Safe Mode. That should then at 'Welcome'
include an icon for 'Administrator'; if not hit CTL-ALT-DEL twice to get
a logon dialog, enter the explicit name
Administrator
and assume that password is null, so Enter immediately.

First thing to do is use a System restore (in Start - All Programs -
Accessories - System Tools ) to a day before things went wrong. That
*might* restore the damaged file as part of its backup of the registry,
it is certainly worth the try

If that does not work, in that Administrator logon go to Control Panel,
User accounts and make a new user account that will end by replace the
damaged one - it will need to be given a variation on the name. Now
open My Computer windows on the two user's profile folders, and copy
across the folders inside (but *not* these top level files like ntuser
ones), from the old into the new


Once all is working in the new account you can remove the old one and
its files
 

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