User-defined size paper doesn't appear in the list

V

Vensia

Dear all,

In Windows XP, for some computers, I find the user defined size paper
doesn't appear in the Paper Size list (Page Setup menu while previewing
report). How to solve this problem ?
Thanks.

Vensia
 
A

Allen Browne

The printer driver gives Windows a list of the paper sizes it supports.

If you do not see a custom paper size in the list, the solution might be to
get a different printer that does support custom paper sizes, or it might be
possible to download another driver from the printer's manufacturer.
 
V

Vensia

But this problem never happens in Windows 98.
In Windows 98, custom paper size is always in the list.
Thanks.

Vensia
 
A

Allen Browne

That would be correct if the manufacturer included this in the Windows 98
printer driver, but did not put it in the WinXP driver.
 

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