user cannot run quicken

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Guest

there is probably a simple answer for this, but I haven't found it yet..... I
can run quicken 2004 when logged as adminsitrator, but when logged as user
the program will not run. When clicking on the quicken icon, there is a
momentary flash of the startup screen, then it disappears and nothing
happens, no error message or anything. How do I enable a user to run the
program?
 
mark said:
there is probably a simple answer for this, but I haven't found it
yet..... I can run quicken 2004 when logged as adminsitrator, but
when logged as user the program will not run. When clicking on the
quicken icon, there is a momentary flash of the startup screen, then
it disappears and nothing happens, no error message or anything. How
do I enable a user to run the program?

Depends on what file/registry entry the other user is trying to access that
they do not have rights to or that was not installed for that particular
user because Quicken 2004 may not be "multi-user ready"..

Perhaps you should ask Intuit?
 
mark said:
there is probably a simple answer for this, but I haven't found it
yet..... I can run quicken 2004 when logged as adminsitrator, but
when logged as user the program will not run. When clicking on the
quicken icon, there is a momentary flash of the startup screen, then
it disappears and nothing happens, no error message or anything.
How
do I enable a user to run the program?


This is quite common if the software was designed for Win9x/Me, or
if it was intended for WinNT/2K/XP, but was improperly designed. Quite
simply, the installation routine for this application doesn't "know"
how to handle individual user profiles, or the application tries to
make changes to "off-limits" sections of the registry. Quite often,
you can make this software available to other users by _copying_ the
Start Menu folder and Desktop folder shortcuts from the user profile
from which the software was installed in the corresponding folders in
the user profile(s) in which you'd like the software to be accessible.
If the application is something that can/should be made available to
all current and future users, copying the shortcuts into the
corresponding locations of the All Users profile will do the trick.

NOTE: This may not work if the software requires access to parts
of the hard drive and/or registry that are not normally accessible to
regular users. (This won't occur if the application was properly
written.) If this does prove to be the case, however, you're left
with two options: Either grant the necessary users appropriate higher
access privileges (either as Power Users or local administrators), or
replace the application with one that was properly designed
specifically for WinNT/2K/XP.

Some Programs Do Not Work If You Log On from Limited Account
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307091

Additionally, here are a couple of tips suggested, in a reply to a
different post, by MS-MVP Kent W. England:

"If your game or application works with admin accounts, but not with
limited accounts, you can fix it to allow limited users to access the
program files folder with "change" capability rather than "read" which
is the default.

C:\>cacls "Program Files\appfolder" /e /t /p users:c

where "appfolder" is the folder where the application is installed.

If you wish to undo these changes, then run

C:\>cacls "Program Files\appfolder" /e /t /p users:r

If you still have a problem with running the program or saving
settings on limited accounts, you may need to change permissions on
the registry keys. Run regedit.exe and go to HKLM\Software\vendor\app,
where "vendor\app" is the key that the software vendor used for your
specific program. Change the permissions on this key to allow Users
full control."

--

Bruce Chambers

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