user can no longer paste

[Joe]

I have a user when she logs on to a terminal server, no
longer can copy or paste because the paste option is
greyed out. Any ideas?

 

[Jim Foster]

We also have users who cannot paste text in their terminal
server sessions. We've noticed the following similarities
regarding this problem:
1. The operating system on the user's local pc is Windows
2000.
2. The user can log off the terminal server session, and
log back on, and still cannot paste text.
3. Only after logging off the terminal server, then
rebooting the local workstation can the user paste again.
4. If the user logs onto a terminal server session from a
different workstation, they can paste.
If anyone can help us with this, it would be greatly
appreciated!