I have Office 2000 installed on my XP Pro System and all
programs work (ie Word, Excel, Powerpoint, etc). When I
create a new account, the new user cannot access these
programs. I get the "installer" message box and then a
failure due to "invalid patch". I have tried both an
admistrator and limited accounts. Any Help?
The beas
Create a user account with Administrator priviledges. (a good idea in
case your Adminstrator account gets corrupted). Restart the user and
login as the new user account you just created and then Copy the
Administrators account to the default user account as follows:
1. Right Click My Computer
2. Properties
3. Advanced
4. User Profiles Settings Button
5. Hilight Administrator and select Copy To
6. Click on Change under Permitted to Use and select Advanced and then
Find Now.
7. Hilight Everyone and click OK twice.
8. Click on Browse under Copy Profile to and navigate to the
c:\document and Settings\default user directory.
9. Click ok.
10. Delete all old user profiles and then recreate them. When they
are recreated they will have the proper registry entries for the
Office Suite.
Hope this helps as this is a common problem with those of us to have
mutliple users on one PC. Personally, I always create an account that
is used for installations only and then whenever I install new
software I copy that account to default user. That way any new users
always get the correct setup for the software. You can copy the
account to a users account but will lose all personalization that the
user had done if you do so.
Rodger C. Williams
CNE HW/SW Support Specialist
Rodger Williams
CNE
