G
Guest
I reformatted and re-installed Windows on a friend's Compaq laptop using my
own personal XP Home CD (Full version) thinking I could use the product key
from the sticker on the laptop. I couldn't finish installing it, because it
wouldn't accept the product key from the sticker. So to finish the job, I
just used the product key that came with my CD, thinking I could change it
later (they need the laptop back the next morning).
Since then I haven't been able to figure out how to get the key changed (and
microsoft's people in india weren't much help.)
They found their original CD with the OS on it, but I think it will totally
wipe the whole laptop clean (although I haven't seen it yet... they still
need to bring it to me)
So I have 2 questions (so I can be ready to quicky change the key once they
bring the laptop back to me):
1) What is the easiest/fastest way to get the product key changed to the
correct one from the OEM sticker on the laptop?
2) If I am able to use their XP Home CD that came with the laptop, and it
doesn't force you to do a total wipe and re-install, then does running
Windows XP Home setup again wipe away all their profiles and re-installed
programs I just re-did for them?
Thanks in advance for your help!!
own personal XP Home CD (Full version) thinking I could use the product key
from the sticker on the laptop. I couldn't finish installing it, because it
wouldn't accept the product key from the sticker. So to finish the job, I
just used the product key that came with my CD, thinking I could change it
later (they need the laptop back the next morning).
Since then I haven't been able to figure out how to get the key changed (and
microsoft's people in india weren't much help.)
They found their original CD with the OS on it, but I think it will totally
wipe the whole laptop clean (although I haven't seen it yet... they still
need to bring it to me)
So I have 2 questions (so I can be ready to quicky change the key once they
bring the laptop back to me):
1) What is the easiest/fastest way to get the product key changed to the
correct one from the OEM sticker on the laptop?
2) If I am able to use their XP Home CD that came with the laptop, and it
doesn't force you to do a total wipe and re-install, then does running
Windows XP Home setup again wipe away all their profiles and re-installed
programs I just re-did for them?
Thanks in advance for your help!!