USB hub

[Scott]

I just purchased two 4-port USB 2.0 hubs. One is marked to comply with
Vista and one does not. When I inserted into one of ports on my desktop pc
that is running Vista Home Premium Edition, Windows asks for a driver to
install. I tried both on Windows XP pc without any problem. Can someone
advise me the possible issues and fixes.

Thanks,

Scott

 

[Captain Roberts]

I just purchased two 4-port USB 2.0 hubs. One is marked to comply with
Vista and one does not. When I inserted into one of ports on my desktop pc
that is running Vista Home Premium Edition, Windows asks for a driver to
install. I tried both on Windows XP pc without any problem. Can someone
advise me the possible issues and fixes.

Thanks,

Scott

Scott, have you tried allowing Windows to install the driver? It is a USB
Hub driver that it is trying to install, and it should be on your system
already. It just needs to install.

Captain Roberts

 

[Scott]

Captain,

I have allowed Windows to install the driver from local computer and Windows
Update without success. Vista supposts to be better system than Windows XP
and for such simple item, it does not to a normal user. Any other guidance
to fix it or where the drivers are?

Thanks,

Scott

 

[Don]

Captain,

I have allowed Windows to install the driver from local computer and
Windows Update without success. Vista supposts to be better system than
Windows XP and for such simple item, it does not to a normal user. Any
other guidance to fix it or where the drivers are?

Yes, this is certainly a Vista bug and will eventually be fixed. Try
deleting \windows\inf\INFCACHE.1 which may be corrupted. You will need
to edit its file permissions to give full control to the Users group
before you can delete the file.

 

[PvdG42]

Yes, this is certainly a Vista bug and will eventually be fixed. Try
deleting \windows\inf\INFCACHE.1 which may be corrupted. You will need
to edit its file permissions to give full control to the Users group
before you can delete the file.

And if deleting INFCACHE.1 doesn't work? Are there other steps to try to get
USB mass storage devices to work?

I read elsewhere that possibly copying usbstor.inf and usbstor.sys from an
XP machine might help, but Vista cannot recognize/install those drivers.

Any other workarounds or suggestions?

 

[Don]

And if deleting INFCACHE.1 doesn't work?

Even if it doesn't help, it won't hurt anything so the risk is zero.

Are there other steps to try to get USB mass storage devices to work?

Possibly, but I don't know.

I read elsewhere that possibly copying usbstor.inf and usbstor.sys from
an XP machine might help, but Vista cannot recognize/install those drivers.

This should absolutely *not* be necessary! Vista already has all the
required drivers for USB mass storage devices and adding XP drivers to
the mix will just confuse things even more.

 

[Scott]

Don,

Thanks for your useful advice. It works to my issue successfully.

I have to edit the file permissions as you explained although the user
account is of a member of administrator group. It is obviously different
from Windows XP. I would be grateful if you could explain the reasons to
have such changes.

Thanks,

Scott

 

[Guest]

Scott,

The following link contains a good explanation of security in Vista:

http://www.jimmah.com/vista/security/uac.aspx

 

[Scott]

Freddy,

Thanks for your useful information.

Scott

 

[Guest]

Hi

Thanks for the tip. I have tryed to install Logitech Easycall Desktop, who
has a USB hub. it cud'nt find the USB driver, After deleting
c:\windows\inf\INFCACHE.1 all the drivers was installing correct.