USB external hard drive problem.


R

RnRRon

I had 3 Lacie 250GB USB hard drives connected to my Vista Home Premium HP
Quad system, along with USB Hubs and a printer. and all was well with the
world until this weekend. I started getting the following message error
popping up every 15 seconds every time the USB drives were turned on:
"Exception processing message 0xc00000130parameters 0x763392A0 0xc00000004
0x763392A0 0x763392A0". I wasn't sure what was causing it until I
disconnected the Lacie drives and it stopped. I tried the drives on my
other XP system and they perform normally with no error messages. I tried
uninstalling the USB controllers, Hubs and devices through Device Manager
thinking Vista would re configure them when I rebooted and reset anything
out of the ordinary - bad drivers or conflicting ports or whatever. Still
get the same message when they're reconnected. I attached a Cavalry 500GB
external USB and that works OK. So do the hubs and printer. but none of the
Lacies work. Apparently, Lacie relies on Vista native drivers as none are
listed on their site. But then Cavalry does too. I thought it might ne a
corrupted native Vista driver but can't find the right info to replace the
driver folder contents with fresh native copies on the Microsoft site. Am I
on the right track or can anyone decipher the message and point me to a
solution?

Disco Doc
 
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U

usasma

// MessageId: STATUS_INVALID_IMAGE_PROTECT
//
// MessageText:
//
// The specified image file did not have the correct format, it did not
have a proper e_lfarlc in the MZ header.
//
#define STATUS_INVALID_IMAGE_PROTECT ((NTSTATUS)0xC0000130L)

// MessageId: STATUS_INFO_LENGTH_MISMATCH
//
// MessageText:
//
// The specified information record length does not match the length
required for the specified information class.
//
#define STATUS_INFO_LENGTH_MISMATCH ((NTSTATUS)0xC0000004L)

Based on what you've described, you've done all the proper troubleshooting
steps. The only other things that I'd suggest would be:
- to run SFC.EXE /SCANNOW
- updating your motherboard drivers - particularly those that pertain to
your USB connections.

Beyond that I'd say this was an issue for LaCie tech support.

- John
 
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R

RnRRon

What's strange is, doing a bit of experimenting, that the messgaes stop when
I boot into safe mode which leads me to believe that the drives are not to
blame but something else, a program, settimg or trojan is creating the
problem. I've tried disabling any unnecessary startup programs in msconfig
but haven't come accross anything there yet that eliminates them. Norton
and Spybot have come up blank as well. Any guesses?
 

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