Urgent Help Please - What Does this Bounce Message Mean?

  • Thread starter Thread starter TheScullster
  • Start date Start date
T

TheScullster

I have been trying to send a message and 4.5Mb zip file attachment to a
client in South Africa.
I have tried sending both as zip and renaming to .doc in case of email
filtering.
Both messages have bounced with the message below.
Can anyone tell me what this means and suggest a work around please?

You do not have permission to send to this recipient. For assistance,
contact your system administrator.

< mail.wocm.com #5.7.1 smtp; 550 5.7.1 Message content rejected,
id=31523-04 - BANNED: P=p004,L=1,M=multipart/mixed |
P=p003,L=1/2,M=application/msword,T=zip,N=150 tpd Econoflow l...>
 
TheScullster said:
I have been trying to send a message and 4.5Mb zip file attachment to
a client in South Africa.
I have tried sending both as zip and renaming to .doc in case of email
filtering.
Both messages have bounced with the message below.
Can anyone tell me what this means and suggest a work around please?

It means that your recipient's mail server (at wocm.com?) is blocking your
message based on the content. He's the only one who can change that.
 
TheScullster said:
I have been trying to send a message and 4.5Mb zip file attachment to
a client in South Africa.
I have tried sending both as zip and renaming to .doc in case of email
filtering.
Both messages have bounced with the message below.
Can anyone tell me what this means and suggest a work around please?

One idea: try saving and sending it as a text document.
 
It appears as though the email is being rejected for content, but it could
possibly be the size. Often zipped files are rejected because they are
difficult to scan, depends on what the other end has in place. I take it the
file is not actually a document. You can always work around by using
yousendit.com.
 
Thanks K Orland et al.
Haven't seen yousendit before that will certainly be useful link.

Phil
 

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