Upgrading Programs on Vista Premium

N

NESPAR

I have a Sony VAIO that came with Vista Premium installed. I have installed a
few programs on it and have had varrying problems. My most recent problem is
having a "demo" version of a software which I then purchased and attempted to
apply the license to it. It says it has to reboot to make changes, but when
it restarts it is still in the demo mode. No changes made. By itself it would
seem that it is a problem with the software. But, I have another program
(Ikea Kitchen Builder 08) that when installed accesses removed and deleted
files from a previous install version of it as well (Ikea kitchen builder
07). Both of these programs install and work perfectly on Windows XP. But for
some stupid reason Vista doesn't allow these programs to successfuly install
themselves. Anyone have ideas?
 
D

David B.

Visit the software mfg's website and see if there are any Vista patches or
issues.
 
N

NESPAR

After a week of dealing with the Software support company I have just found
the answer. It is the fault of Vista and it's insane level of protection.
Aparently the software contacts the manufacturers server with a unique
identifier code based on the machine you are installing it on (basically how
windows xp would verify it was being installed on only one machine) the
program would then create a file with the license information in the folder
of the program. When the program starts it accesses the file to confirm it is
a valid install.

The problem is, Windows Vista does not allow a program to complete this
function. I went to the directory where the file should be located and guess
what? It wasn't there. Vista does not allow it to creat a file. It doesn't
even prompt you to ask if it should be allowed to install a file. So, the new
question is, how do you toggle a switch somewhere to give yourself the access
to do so. I am the administrator account but you still don't have defaulted
privalges? Vista is a serious inconvenience. I am missing XP very much at
this point.
 
J

Jupiter Jones [MVP]

You will need to contact the program manufacturers for that
information.
Perhaps the programs have patches for Windows Vista.

If a 3rd party program is trying to do something prohibited by Windows
Vista, you should get a prompt unless you have changed some settings
from the default.

Have the manufacturers of these programs stated the particular
versions you have are Windows Vista compatible?
Ask if you already have not.
 

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