Upgraded memory, promted to reactivate windows vista?

G

Guest

Hi. I've had Vista for a little over 3 months and I recently purchased more
memory for my pc. I am upgrading from 2 gbs to 4 gbs. After I installed the
new memory windows told me I have to reactivate Vista. So I followed the
prompts but when I tried to reactivate windows said my product was in use and
asked me for a different one. Does this mean I have to buy a new product key
just because I upgraded my memory? Or do I have to call by phone to
reactivate? I would apprciate any help. Thanks.
 
A

Alias

Chris said:
Hi. I've had Vista for a little over 3 months and I recently purchased more
memory for my pc. I am upgrading from 2 gbs to 4 gbs. After I installed the
new memory windows told me I have to reactivate Vista. So I followed the
prompts but when I tried to reactivate windows said my product was in use and
asked me for a different one. Does this mean I have to buy a new product key
just because I upgraded my memory? Or do I have to call by phone to
reactivate? I would apprciate any help. Thanks.

MS is hoping you'll run out and buy a new license but, no, you don't
have to do that. Use the phone activation and grovel to some activation
clerk. If he or she believes you, they'll give you the number you need
to reclaim the computer you bought.

If you're tired of this crap, check out Open Source. I like Ubuntu. You
can find information on this excellent operating system by going to
www.ubuntu.com. It's free, far less virus and malware prone than
Windows, easy to install, set up and use. It has access to over 25,000
free programs. No activation. No becoming genuine. No reactivation
because you changed or upgraded hardware. In short, a user oriented
operating system.
 
M

Malke

Chris said:
Hi. I've had Vista for a little over 3 months and I recently purchased more
memory for my pc. I am upgrading from 2 gbs to 4 gbs. After I installed the
new memory windows told me I have to reactivate Vista. So I followed the
prompts but when I tried to reactivate windows said my product was in use and
asked me for a different one. Does this mean I have to buy a new product key
just because I upgraded my memory? Or do I have to call by phone to
reactivate? I would apprciate any help. Thanks.

It is stupid that reactivation is triggered by simply adding RAM but
yes, you do need to use the phone option. You most certainly don't need
to purchase anything else.


Malke
 
M

Mike Hall - MVP

Nobody has to grovel, and the expectation is NOT that the user will go out
and buy a new license..

BTW, have you read the review on Gutsy in the Distrowatch web site? Bugs in
7.10 get ironed out in 8.04 which of course has bugs all of its own.
Apparently, Compiz Fusion gets a new name in 8.04.. Compiz ConFusion.. all
good stuff, eh..
 
A

Andre Da Costa[ActiveWin]

Just use the phone option and explain what happened they will gladly
reactivate for you. Its weird though that a simple memory upgrade would
trigger an activation.
 
R

ray

Hi. I've had Vista for a little over 3 months and I recently purchased more
memory for my pc. I am upgrading from 2 gbs to 4 gbs. After I installed the
new memory windows told me I have to reactivate Vista. So I followed the
prompts but when I tried to reactivate windows said my product was in use and
asked me for a different one. Does this mean I have to buy a new product key
just because I upgraded my memory? Or do I have to call by phone to
reactivate? I would apprciate any help. Thanks.

What a PITA! Fortunately, Linux does not pull that sort of crap.
 
G

Guest

Hi Chris,

No need to buy a new license! All you simply need to do is call the
Microsoft Product Activation Center and provide them with your installation
ID. You should then be connected to a customer service specialist who will
ask you a few simple questions such as if Windows has been installed on
another computer, the reason for reactivation (memory upgrade), and will then
be able to generate a confirmation ID for you then type into the Windows
Product Activation wizard. Once you have done this, Windows will successfully
be reactivated.

Have yourself a great day,

--
Regards,
Kristan M. Kenney
Microsoft MVP [Windows - Shell/User]

This posting is provided "AS IS" with no warranties, and confers no rights.
 
A

Alias

Mike said:
Nobody has to grovel, and the expectation is NOT that the user will go
out and buy a new license..

The OP wrote, and I quote:

"when I tried to reactivate windows said my product was in use and
asked me for a different one. Does this mean I have to buy a new product
key
just because I upgraded my memory?"

I wonder where he got that idea?
 
A

Alias

Mike said:
BTW, have you read the review on Gutsy in the Distrowatch web site? Bugs
in 7.10 get ironed out in 8.04 which of course has bugs all of its own.
Apparently, Compiz Fusion gets a new name in 8.04.. Compiz ConFusion..
all good stuff, eh..

No, I didn't read that nor am I experiencing that with Gutsy. It just works.
 
N

Not Me

I didn't even add RAM, I just rearranged it to make dual channel work and
had to phone in.
That's just ridiculous!
 
P

Paul Smith

Chris said:
Hi. I've had Vista for a little over 3 months and I recently purchased
more
memory for my pc. I am upgrading from 2 gbs to 4 gbs. After I installed
the
new memory windows told me I have to reactivate Vista. So I followed the
prompts but when I tried to reactivate windows said my product was in use
and
asked me for a different one. Does this mean I have to buy a new product
key
just because I upgraded my memory? Or do I have to call by phone to
reactivate? I would apprciate any help. Thanks.

I'm curious to know if your copy of Windows Vista is a retail copy or an OEM
copy (preinstalled?).

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.dasmirnov.net/blog/
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*
 
G

Guest

Cool. Thanks for all the info and replies. Helps a lot. I do agree though,
just adding ram is completely ridiculous for this to happen. I also really
like how microsoft charges $59 for tech support per request after 90 days
free from activation. WTF! Anyways, thanks again for all the replies.
 

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