Upgrade Not Possible?

D

Dave

Hey,

I am trying to upgrade my computer from XP 32 bit to Vista Business 32 bit.
It is a brand new HP Compaq nw8440 and other students with the same laptop
have been able to upgrade to vista, yet when i go through the upgrading
process, I get an error message where i would select to upgrade saying that
"Compliance checks cannot be performed. Upgrade is not available, therefore
the upgrade option has been disabled" Why can't it check the compliance? I
have checked it outside of installation and gotten the go ahead, but it can't
even start in the installation. Thanks!
 
M

Mick Murphy

Are you doing the upgrade from the running XP desktop?
You don't boot from the DVD to upgrade.
 

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