Unwanted blank white slides in slideshow

[Penny Haywood via OfficeKB.com]

I'm a non-techie and have been using PowerPoint 97 for years, latterly
under Windows ME.
Since I changed to Windows XP, my new PowerPoint presentations display an
unwanted white blank between the slides when playing the slideshow. These
blanks are not present when viewing the slides in any of the slide
composition views.
I've played with the transition options: appling a "fade from black"
transition, and tried "no transition" effect, and neither cures the
unwanted white blank.
The presentations created under ME open and play perfectly: it's just the
new ones created under Windows XP.
I can't find it mentioned as a known issues having run a PowerPoint 97 &
Windows XP web search.
Help!

 

[Bill Dilworth]

Usually, the best place to start is the Service Packs and Office upgrades.

Is you Operating system, Office program, Video Drivers, DirectX, and Printer
drivers all up to date? Check the web-site of each of these for the most
current versions. Doing this will fix 90.2% (research via random dart
methodology) of the problems.

--

Bill Dilworth
Microsoft PPT MVP Team
Users helping fellow users.
===============
Please spend a few minutes checking vestprog2@
out www.pptfaq.com This link will yahoo.
answer most of your questions, before com
you think to ask them.

Change org to com to defuse anti-spam,
ant-virus, anti-nuisance misdirection.
..
..

 

[Sonia]

The first thing you should probably do is to update the driver for your video
card. See the following:

Drivers and such?
http://www.rdpslides.com/pptfaq/FAQ00029.htm
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com

 

[Penny Haywood via OfficeKB.com]

Thanks Bill. I have all the relevant Office & Windows updates up to date
with schedules searches for new updates. It's a pretty new computer and I'm
fairly sure that updated drivers were loaded for various elements as things
were registered or uploaded but I will check the video drivers. The printer
drivers definitely were updated.

 

[Penny Haywood via OfficeKB.com]

Thanks Sonia. I'll follow that up.

 

[Penny Haywood via OfficeKB.com]

Just a thought, I've loaded the presentation onto other machines and it
still displays the irritating blanks, which might indicate it's not my
machine?

 

[Sonia]

Do you also see a blank white screen between slides when you play an old
presentation on your system?

 

[Penny Haywood via OfficeKB.com]

No, old presentations behave perfectly.

Penny

 

[Bill Dilworth]

It would be a mistake to think that your drivers are current because your
computer is new. Check them anyway. Usually, the driver's updates are
available before the originals are loaded onto new computers. This happens
because bugs and glitches are discovered and fixed as users begin to use the
driver/hardware combination.

Anyway, do you get a fade thru white or a flash of white or just what?
Could you describe it a bit more? Do you still get it when you set the
transition to 'No transition'?

Old presentations do not have this white flaw, but what if you insert a
slide? Do all the slides become affected or just that one or doesn't that
one cause a problem? It is possible that you may need to round trip your
POT file to get rid of a small corruption in the new presentation starting
template. This would be the first I've run across, but it seems so 'Dr.
House'ish that it may be right. In fact, try running one of the
presentations thru HTML and see if it fixes.
**HTML "Round-tripping" to repair corruption
http://www.rdpslides.com/pptfaq/FAQ00526.htm

Would you be willing to send me a small presentation (no more than 100 kb
should be all that is needed) so I can check it on my machines? Just a
couple of slides that show this effect on your machine.

--
Bill Dilworth
Microsoft PPT MVP Team
Users helping fellow users.
===============
Please spend a few minutes checking vestprog2@
out www.pptfaq.com This link will yahoo.
answer most of your questions, before com
you think to ask them.

Change org to com to defuse anti-spam,
ant-virus, anti-nuisance misdirection.
..
..

 

[Penny Haywood via OfficeKB.com]

Have been out of the office and just catching up. Will try out your
suggestions and report back. Many thanks for your time.