Unknown Program Trying to Access Address Book

G

Guest

Every time I initiate a new e-mail message, a notification window appears
with the
message "A program is trying to access e-mail addresses you have stored in
Outlook. Do you want to allow this?" It gives no indication of what the
program is but does make available options for how long it can access the
address book.
This has not happened before.
How do I find out what this program is? How I deal with it?
I am running W2K and Outlook 2002.
I suspect this is some sort of virus because it suddenly appeared. However
my virus scan has not picked it up (Norton AV).
Thanks
 
S

Steve Parry [MVP]

Allenstar fumbled, fiddled and fingered:
Every time I initiate a new e-mail message, a notification window
appears with the
message "A program is trying to access e-mail addresses you have
stored in Outlook. Do you want to allow this?" It gives no indication
of what the program is but does make available options for how long
it can access the address book.
This has not happened before.
How do I find out what this program is? How I deal with it?
I am running W2K and Outlook 2002.
I suspect this is some sort of virus because it suddenly appeared.
However my virus scan has not picked it up (Norton AV).
Thanks


Try running the online scanner at

http://support.f-secure.com/enu/home/ols.shtml

over your system

If you open task manager is there any strange looking process's running?
 
S

Steve Parry [MVP]

Allenstar fumbled, fiddled and fingered:
Every time I initiate a new e-mail message, a notification window
appears with the
message "A program is trying to access e-mail addresses you have
stored in Outlook. Do you want to allow this?" It gives no indication
of what the program is but does make available options for how long
it can access the address book.
This has not happened before.
How do I find out what this program is? How I deal with it?
I am running W2K and Outlook 2002.
I suspect this is some sort of virus because it suddenly appeared.
However my virus scan has not picked it up (Norton AV).
Thanks


PS

http://support.microsoft.com/kb/263073/EN-US/
 
G

Guest

As it turns out - I am running the full version of Adobe which is taking
exception to some things in the latest Service Pack for MS Office. To fix the
issue I had to edit the registry file for Outlook by changing the
LoadBehavior value from 3 to 2. It fixed the problem and all is well.
Thanks for your help
 

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