unknown device on serial port (com 1)

[Guest]

I'm not sure if I'm in the correct newsgroup but so far I have received no
responses to my previous postings in other catagories. I'm new to using this
communication service but need some guidance on where I should be posting my
questions so I can get some help.
I have acquired a GPS device but have been unable to download waypoits from
my PC to the GPS device. I keep receiving the message " serial port selected
is receiving data from an unknown device". I have been unable to identify
what else is using the serial port. I have tried downloading to my GPS using
another compyter and it works fine. Therefore the problem is not with the GPS
or the interface cable. I presently run Windows XP Home Edition. Can anyone
help? I have been unable to see where this problem has been addressed
previously in discussion groups. Bill

 

[Joseph Meehan]

I'm not sure if I'm in the correct newsgroup but so far I have
received no responses to my previous postings in other catagories.
I'm new to using this communication service but need some guidance on
where I should be posting my questions so I can get some help.
I have acquired a GPS device but have been unable to download
waypoits from my PC to the GPS device. I keep receiving the message "
serial port selected is receiving data from an unknown device". I
have been unable to identify what else is using the serial port. I
have tried downloading to my GPS using another compyter and it works
fine. Therefore the problem is not with the GPS or the interface
cable. I presently run Windows XP Home Edition. Can anyone help? I
have been unable to see where this problem has been addressed
previously in discussion groups. Bill

I suggest you may want to check your computer to make sure the serial
port is active and not having a problem (see the help area in Windows). You
also may want to make sure the software and or drivers that should have come
with the device have been properly loaded on your computer. It also could
be some sort of security setting.

Sorry. This is a newsgroup dedicated to questions about Access, the
database program in Office Professional. It appears your question may not
be related to these subjects. The Microsoft help system is not all that
clear and may have misdirected you here.

It is best to ask your questions in a newsgroup dedicated to the
subject of your question. You should find people better able to address
your problem there.

Note: It is always best to indicate the name and version of any
program(s) you may be using when asking a question and also indicate the
operating system (like Windows XP or 98) when you ask a question.

 

[Guest]

You might also try going to the website of the company that makes your GPS.
Quite often a manufacturer will post FAQ's on their devices. They would also
be able to tell you if the device works with XP Home Edition.

 

[Guest]

Thanx folks for responding. I will try some of the suggestions but at this
time I'm a little scepticle. I have run the GPS on another computer using
Windows XP Home Edition and it downloads information with no problem. The
conflict has to do with my PC. I have tried looking for other drivers but my
system keeps saying I have the most recent driver installed. Anyway, thank
you for taking time to respond.
Bill