Uninstalling Quicktime

[Guest]

I am encountering a problem with uninstalling QuickTime from my computer.
The program appears in my uninstall programs window but does not uninstall
when I select it. It will not uninstall from the QuickTime installer or
uninstaller. I have been unable to find a way to uninstall it using Apple's
support pages or Apple's technical support. They referred me to Microsoft.
There is a discussion about this problem on the Apple support site but it
involves running the QuickTime installer from a DOS prompt, creating an error
log, etc. which is too technical for me to carry out.

Has anyone else run into this problem when trying to install the newest
version of I-Tunes and can you help me?

Thanks.

Dave

 

[Don Smith]

I just checked with Reg Cleaner and there was an Uninstall available. You
will also find a Read me...html listed in the Program Files\QuickTime
folder. There you can find how to uninstall. The URL is:
http://tinyurl.com/2jr7xp

HTH

 

[Guest]

Thanks for the suggestion Don but I did not find anything there that seems to
solve my issue. I have tried all the simple fixes and have been walked
through all of Apple's suggestions by Apple tech support, all to no avail.
The issue seems to be somewhere in my registry but I don't know how to find
the file that is causing the problem and remove it.

 

[Don Smith]

Try:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\QuickTime

HTH