Unhandled exception in explorer.exe (MSVBVM60.DLL) 0xC0000005, Access violation crash desktop shell

[1]

I am hoping someone can help me with this one although I am dubious as
I've looked all over. Anyway, in XP with SP2 installed months ago
and no problems of note, when I right click on an icon on the desktop
and select Search (for example), the Search Dialog in Windows Explorer
loads and I get the notice that:

Windows Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience...Blah Blah Blah
Please tell Microsoft about this problem:
Debug Send Error Report Don't Send

This is the Error Signature:

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvbvm60.dll
ModVer: 6.0.97.82 Offset: 00072948

I've attached the entire Error report

If I Debug, this error is thrown:

Unhandled exception in explorer.exe (MSVBVM60.DLL) 0xC0000005 Access
violation

And this is the associated Assembler code for the violation:

66072948 mov edx,dword ptr [ecx+0C0h]
6607294E xor eax,eax
66072950 push esi
66072951 push edi
66072952 test edx,edx
66072954 jbe 6607296E
66072956 mov ecx,dword ptr [ecx+0C8h]
6607295C mov esi,ecx
6607295E mov edi,dword ptr [esi]
66072960 cmp edi,dword ptr [esp+0Ch]
66072964 je 66072975
66072966 inc eax
66072967 add esi,10h
6607296A cmp eax,edx
6607296C jb 6607295E
6607296E xor eax,eax
66072970 pop edi
66072971 pop esi
66072972 ret 4
66072975 shl eax,4

There are NO Visual Basic programs running but I do have VB6.0
installed with SP6 and it's been in place for over a year (which is
the longest I've ever had a Windows operating system last).

I suspect this to be related to something in the registry since it
started out of the blue but I can't figure that out. I've searched
the web and Microsoft's Knowledge Base and site and have returned
empty handed, only with the message that Exception Errors are poorly
documented, hard to troubleshoot and harmless as they just cause a
refresh and trash my taskbar icons. But, I am unable to use shell
features of my Desktop as well, now.

Does anybody else have this error?

Is there a fix?

....Moose

 

[needlove]

I assume you've scanned for viruses you might try an online scan for
redundancy (symantec security scan comes to mind). Click Start, Run, type
sfc/ scannow if you have your windows CD. Access violations can be caused by
almost anything; poorly written software/drivers, viruses/malware,
overclocking, hardware conflicts/problems, faulty RAM etc..

You might look in Device manager and msinfo32.exe for possible hardware
conflicts and there are several free bootable ram testers floating around.

 

[needlove]

Also look at this as it applies to VB 6.0 but it doesn't relate it to
windows explorer that I can see;
http://support.microsoft.com/default.aspx?kbid=295330

 

[1]

Thanks...

Yes my Virus detection is updated and I scan daily as are the spam
detectors. I found no RAM problems either. I do appreciate your
suggestions.

Regards...

....Moose

 

[Mike Taplin]

http://support.microsoft.com/default.aspx?scid=kb;en-us;290887

 

[1]

If I understand you correctly, I have already had VB SP6 installed for
over 1 year.

http://support.microsoft.com/default.aspx?scid=kb;en-us;290887

I am hoping someone can help me with this one although I am dubious as
I've looked all over. Anyway, in XP with SP2 installed months ago
and no problems of note, when I right click on an icon on the desktop
and select Search (for example), the Search Dialog in Windows Explorer
loads and I get the notice that:

Windows Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience...Blah Blah Blah
Please tell Microsoft about this problem:
Debug Send Error Report Don't Send

This is the Error Signature:

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvbvm60.dll
ModVer: 6.0.97.82 Offset: 00072948

I've attached the entire Error report

If I Debug, this error is thrown:

Unhandled exception in explorer.exe (MSVBVM60.DLL) 0xC0000005 Access
violation

And this is the associated Assembler code for the violation:

66072948 mov edx,dword ptr [ecx+0C0h]
6607294E xor eax,eax
66072950 push esi
66072951 push edi
66072952 test edx,edx
66072954 jbe 6607296E
66072956 mov ecx,dword ptr [ecx+0C8h]
6607295C mov esi,ecx
6607295E mov edi,dword ptr [esi]
66072960 cmp edi,dword ptr [esp+0Ch]
66072964 je 66072975
66072966 inc eax
66072967 add esi,10h
6607296A cmp eax,edx
6607296C jb 6607295E
6607296E xor eax,eax
66072970 pop edi
66072971 pop esi
66072972 ret 4
66072975 shl eax,4

There are NO Visual Basic programs running but I do have VB6.0
installed with SP6 and it's been in place for over a year (which is
the longest I've ever had a Windows operating system last).

I suspect this to be related to something in the registry since it
started out of the blue but I can't figure that out. I've searched
the web and Microsoft's Knowledge Base and site and have returned
empty handed, only with the message that Exception Errors are poorly
documented, hard to troubleshoot and harmless as they just cause a
refresh and trash my taskbar icons. But, I am unable to use shell
features of my Desktop as well, now.

Does anybody else have this error?

Is there a fix?

...Moose

 

[1]

The solution to my problem was achieved with ShellexView
(http://windowsxp.mvps.org/slowrightclick.htm) and it was due to a
Spam Detector Program's Context Menu Code.

....Moose