unhandled exception at runtime

[Guest]

I have a windows app that is running on hundereds of machines, but I have a
couple of customers who can not get it to run for them after it has been
installed. They keep getting an unhandled exception when the run the
executable.

<app Name> - Common Language Runtime Debugging Services
---------------------------
Application has generated an exception that could not be handled.
Process id=0xc74 (3188), Thread id=0xbb8 (3000).
Click OK to terminate the application.
Click CANCEL to debug the application.

I know this can be a problem when security permissions are not set properly
in the dotnet framework and we have made sure that these are set to full
trust. Have also made sure that user has latest version of the 1.1 framework
with sp1.

AnyOne have any suggestions on how I might be able to capture some more info
about what might be happening in the background? I've seen a lot of examples
of similar problems on the web, but not a lot of answers.

TIA,

-John

 

[Guest]

I thought I would answer my own question in case someone else runs into a
similar problem.

I was able to get additional information on the error that was keeping my
program from running by starting it from the command line and using a shell
command to capture the stderr to a file.

EX: myFile.exe 2> error.log

-John