Unexpectic error

[JAck]

I keep getting error message " Internet Explorer has
encountered a problem and needs to close. We are sorry
for the inconvenience." everytime I tried to compose /
reply / forward an e-mail from my comcast we e-mail. I
can open and read the e-mails but thats it. No don't
seem to any other IE problems (surfing and such).
I have tried to restore my WinXP sytem back 2 days before
this problem occurred. Also have tried to downloaded and
reinstall IE from the MS web site.
Comcast current don't have a clue as the problem. Any
help is greatly appreciated.

 

[H Leboeuf]

This may be caused by a third-party program (adware, spyware, parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe

CWShredder - Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=47

IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)

Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051

 

[Jack]

I still have my problem. I have ran spybot and ad-ware.
They found a few items and clean those out. spybot found
5 entries of DSO Exploitthat it has not clean out.