Unencrypted Messages

[ROBERT M SASTAMOINEN]

We receive some email message from our peers in a university setting who do
not use Outlook. We are unable to read the body of their email messages.
We can read the subject line but that is all. We also received a "Notepad"
attachment.

Below is the message we received from the university's IT staff

"The university server can read your messages, but the university messages
to you are not encrypted. Your software, apparently Microscoft Exchange,
unencrypts the already unencrypted messages that I send you, transforming
the legible to illegible."

Any ideas on how to resolve this?

 

[Brian Tillman]

We receive some email message from our peers in a university setting
who do not use Outlook. We are unable to read the body of their
email messages. We can read the subject line but that is all. We
also received a "Notepad" attachment.

What's in the attachment?

Below is the message we received from the university's IT staff

The University's IT staff should be able to assist you further.

 

[ROBERT M SASTAMOINEN]

Thanks for the reply. I forgot to mention the attachment has no text or
data in it. When we talked to the university staff, they indicated it was
our problem.

Bob