Unable to View Mails In MS outlook but can get view in OWA

[Saagar]

Unable to View new Mails In MS outlook but can get view all new mails in OWA.

 

[Gordon]

Unable to View new Mails In MS outlook but can get view all new mails in
OWA.

And where are you when this happens?

 

[VanguardLH]

Unable to View new Mails In MS outlook but can get view all new mails in OWA.

If you are using OWA then you are accessing your mailbox at work. Do
they actually let you connect to their mail host from outside their
network? If so, you'll need to find out from them what are the settings
and if you need to use VPN to connect to their network and then get to
their mail server.

 

[Saagar]

Hi Vanguard,
i had tried this connecting to VPN still unable to view the mails in MS
outlook, just to test the account i was trying if the mails are delivering in
OWA, seems to be preety fine, the same mails are also delivered in my
blackberry, but when i try to open my ms outlook non of the the mails are
been delivered. i can see all my mails from OWA as well as my Blackberry. I
had a thorough view of the settings comparing TAB and option wise could not
find any difference.

 

[Saagar]

I am at my another office when this happnes, though i have connected Via VPN
still it did not help, i can View all my mails Via OWA and Blackberry.

 

[Gordon]

I am at my another office when this happnes, though i have connected Via
VPN
still it did not help, i can View all my mails Via OWA and Blackberry.
:

Then you need to ask your Exchange Admin why this is happening.

 

[Saagar]

Tx if that would have sorted out the question would have not come to the
here

 

[Brian Tillman [MVP - Outlook]]

Tx if that would have sorted out the question would have not come to
the
here

You might be surprised at the number of people who ask here before or
without consulting their local IT department.

 

[VanguardLH]

i had tried this connecting to VPN still unable to view the mails in MS
outlook, just to test the account i was trying if the mails are delivering in
OWA, seems to be preety fine, the same mails are also delivered in my
blackberry, but when i try to open my ms outlook non of the the mails are
been delivered. i can see all my mails from OWA as well as my Blackberry. I
had a thorough view of the settings comparing TAB and option wise could not
find any difference.

I don't have a Blackberry or any other PDA so I don't know how you are
getting e-mails into it.

VPN requires your company have it setup. You using VPN requires that
you connect to THEIR server host. How VPN is implemented depends on how
your company set it up. VPN along may not work and instead additional
software may be required that pass back and forth secret tokens and
ensure a secure connection. You need to find out from your company how
to access their mail server from your home, assuming they even did that
setup. They may only allow OWA access to their mail server. If they
setup VPN access by remote hosts, you really need to talk to them on how
to set it up in your OS (to get the connection) and what to define for
parameters in your e-mail account. If it isn't working, you'll have to
ask your company's IT folks on troubleshooting it. While the setup may
be fine, they still need to add you to a resource table of authenticated
users. In fact, at one company that I worked for, you could not setup
your host without bringing it into work because they used a license
server to complete the installation of their remote software on my host.
At another company, I had to get a token, use it to establish an account
that return some confirmation number which I then had to call the IT
folks to give them who then gave me second token to enter to finally get
their software to connect to the corporate network (which then let me
have access to their mail server but only after getting some table
updated regarding to which hosts my remote host was allowed to connect
since they did not give carte blanche access to all hosts just because I
VPN'ed into their network).

They may only allow external access using OWA. They may allow external
access to their mail server but that requires different login
credentials, ports, SSL, SPA, or other special settings and those may
not match what you use when you at work. They may use VPN for external
access, or they may use something akin to VPN but it's even more secure
software (both for communications and to ensure only one employee using
a specific host can even attempt a connect to their network). Once you
have VPN access to their network, that may still not give you access to
their Exchange server so you need to also get that host added to a list
of them to which you are granted access when remotely connecting to
their network. There are lots of ways to setup external access. The IT
or network folks should know how to set you up for however they set it
up.