Unable to use update or to download anything

  • Thread starter Thread starter Mikey
  • Start date Start date
M

Mikey

I recently had to re-install windows XP home edition
(2002). I can get on the internet (AOL is my ISP).
However, I can not download anything to update my anti-
virus, windows update, etc. When I click on Windows
update it won't open the page. I have to go to
microsoft.com to open page. When I click on updates the
page comes up to click to scan. When that is done I get
a message that the page was unable to load with an error
message of "ox800C0005". I found a knowledge base
article 843499 with that error code and followed the
directions. No luck. Any ideas?
 
Do not use your AOL browser when visiting Windows Update.
Only use Internet Explorer.

Windows Update Is Not Installed
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269&Product=wupd

You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=wupd

Please feel free to visit the experts in the 'Official' Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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|I recently had to re-install windows XP home edition
| (2002). I can get on the internet (AOL is my ISP).
| However, I can not download anything to update my anti-
| virus, windows update, etc. When I click on Windows
| update it won't open the page. I have to go to
| microsoft.com to open page. When I click on updates the
| page comes up to click to scan. When that is done I get
| a message that the page was unable to load with an error
| message of "ox800C0005". I found a knowledge base
| article 843499 with that error code and followed the
| directions. No luck. Any ideas?
 
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