unable to update xp

[Guest]

Hi,
My automatic updates for XP no longer work and when visiting the M\Soft
website to update IE7 crashes

Any ideas

Here's my application log

Type Date Time Source Category Event User Computer
Error 04/07/2007 21:19:08 Application Error None 1000 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:04 KService None 0 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:02 SecurityCenter None 1800 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:01 AvgEms None 1 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:00 Avg7UpdSvc None 1 N/A USER-FAE1FEE91D
Information 04/07/2007 21:17:56 ATI Smart None 105 N/A USER-FAE1FEE91D
Information 04/07/2007 21:17:56 Adobe Active File Monitor 4.0 Devices
2570 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:31 KService None 0 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:26 SecurityCenter None 1800 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:25 AvgEms None 1 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:23 Avg7UpdSvc None 1 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:21 ATI Smart None 105 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:21 Adobe Active File Monitor 4.0 Devices
2570 N/A USER-FAE1FEE91D
Error 03/07/2007 01:53:01 Application Error (100) 1000 N/A USER-FAE1FEE91D
Error 03/07/2007 01:50:52 Application Error None 1000 N/A USER-FAE1FEE91D
Information 03/07/2007 01:47:27 MPSampleSubmission None 5001 N/A USER-FAE1FEE91D
Error 03/07/2007 01:47:26 MPSampleSubmission None 5000 N/A USER-FAE1FEE91D
Error 03/07/2007 00:18:40 Application Error None 1000 N/A USER-FAE1FEE91D
Error 03/07/2007 00:15:16 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:58:04 Application Error None 1000 N/A USER-FAE1FEE91D
Information 02/07/2007 23:39:45 MPSampleSubmission None 5001 N/A USER-FAE1FEE91D
Error 02/07/2007 23:39:45 MPSampleSubmission None 5000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:54 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:42 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:35 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:12 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:28:34 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:28:04 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:26:12 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:25:38 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:24:52 Application Error None 1000 N/A USER-FAE1FEE91D

 

[Rock]

Hi,
My automatic updates for XP no longer work and when visiting the M\Soft
website to update IE7 crashes

<snip>

I suggest you post to the experts in the windows update newsgroup and
provide more details on the history of the problem, the computer, it's
configuration, and how you are connecting to the internet.

http://www.microsoft.com/communitie...655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us

And for future reference there is a specific newsgroup for IE7 issues.

http://www.microsoft.com/communitie...3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=us

Good luck.

 

[Guest]

many thanks Rock

but......

when I attempt to try the same thing on firefox (I know it won't actually
update) the same problem occurs (I know I should of mentioned this
beforehand)
so I presume that it's an XP issue not a IE one

 

[Rock]

Windows update newsgroup is the best group for this issue. Don't know if
you've resolved it yet.