Unable to start up my Excel files

[Delbert]

One of my users have this odd issue with his Excel 2003. He's unable to
start the files directly but instead he must start a blank excel sheet then
open his files from there. Is there a solution to this issue?

Please advise.
Thanks!

Dell 170L P4 800mghz 1gbram
Windows XP Pro SP2
Office 2003 SP2

 

[Ken Wright]

Could the problem be that he cannot open files by double-clicking on them
from Windows Explorer, but must open Excel (which will launch a blank sheet)
and then open them directly from there using File / Open...

If so then tell him to try Tools / Options / General / untick 'Ignore Other
Applications'

--
Regards
Ken....................... Microsoft MVP - Excel
Sys Spec - Win XP Pro / XL 97/00/02/03

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It's easier to beg forgiveness than ask permission
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[Delbert]

Great! That works.

Thanks for your help on this.

Could the problem be that he cannot open files by double-clicking on them
from Windows Explorer, but must open Excel (which will launch a blank
sheet) and then open them directly from there using File / Open...

If so then tell him to try Tools / Options / General / untick 'Ignore
Other Applications'

--
Regards
Ken....................... Microsoft MVP - Excel
Sys Spec - Win XP Pro / XL 97/00/02/03

------------------------------­------------------------------­----------------
It's easier to beg forgiveness than ask permission
------------------------------­------------------------------­----------------

 

[Ken Wright]

Good stuff

Thanks for letting me know, and you're very welcome.

Regards
Ken.................