Unable to shutdown properly

[Guest]

I have Windows XP service pack 1.
When I click on shutdown, the window pops up to ask if I want to shut down,
restart or standby, then when I select one, the window disappears but nothing
else happens. The machine does not shut down. I can’t shutdown my computer
properly. Has anyone heard about anything like this?
This makes me very unhappy and is affecting my relationships with the people
around me.

 

[Malke]

I have Windows XP service pack 1.
When I click on shutdown, the window pops up to ask if I want to shut
down, restart or standby, then when I select one, the window
disappears but nothing else happens. The machine does not shut down. I
can?t shutdown my computer properly. Has anyone heard about anything
like this? This makes me very unhappy and is affecting my
relationships with the people around me.

Here is a link to an excellent shutdown troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

What usually happens is that some program and/or process is refusing to
exit gracefully. Most often the rogue program is malware, so be sure
your computer is 100% spyware and virus-free. If you need help in doing
this, please post back to this thread.

Malke